Customer Ratings & Reviews
- Model:
- ME19R7041FB
- SKU:
- 6358146
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, size, design, and installation of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook. Many appreciate its performance, appearance, quiet operation, and the value for the price. However, some users have reported issues with the timer, heating functionality, and the door. A few also mentioned challenges with button quality and the clarity of the instructions.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Attractive microwave with easy to use functioning.
I would recommend this to a friend Best service at Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this microwave and the help at Best Buy was so wonderful and knowledgeable. The gentleman installing it were so professional and friendly
I would recommend this to a friendSlow but pretty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, works slow though. Popcorn etc takes twice as long as other microwaves from different manufactures. Might be a one off with this one but something to be aware of.
No, I would not recommend this to a friendLasted 1.5 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm giving 3 stars only because of Best Buy's support. We bought this in late October and early December (1m2w) it stopped working. We finally got our confirmation to return the unit yesterday for the same model that can't be fixed and Samsung doesn't support our area.. thankfully we have a BB warranty to go along with this unit. BB did come out and look at it while it was still inside manufacturer warranty so tyvm for that. 2 stars for timeframe it took Samsung to authorize return, 4 stars for BB going above and beyond, 1-star for the unit we received. (3 stars overall) hopefully the next unit will work longer..
No, I would not recommend this to a friend- Pros mentioned:Size
Super compra
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me gusta lo amplio que es, perfecto, fácil de limpiar
I would recommend this to a friend Great unit with all the necessary functions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't have a lot of extra features or shortcut buttons but what it does have what's necessary for regular day to day needs. It's priced competitively and it has a handsome black cabinet. The exterior cleans easily with a soft microfiber rag when done daily. The interior size is ample for most uses. My family really like it.
I would recommend this to a friend- Pros mentioned:Ease of use
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install and go!! Very easy to operate . Designed intuitively.
I would recommend this to a friend Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave! Great price & value! Looks great in my kitchen
I would recommend this to a friendA Beast!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big and beautiful. I like the black features and inside, which I think will hide the splatters. My one complaint is that the touchpad shows fingerprints.
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice basic microwave, we were replacing a similar Samsung that failed after 8 years. Best Buy had it in stock and I was able to buy online and pick up at the store in an hours' time. Very fast, very convenient.
I would recommend this to a friend- Pros mentioned:Size
Loudly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's quite big and we like that. but the fan is very loud.
No, I would not recommend this to a friend Not quite the quality hoped for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our replacement...Too soon for that. No way to just relace parts. The turning table is a disappointment.
No, I would not recommend this to a friendLove the features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a reasonable price and easy to install.
I would recommend this to a friendsales associate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lady that helped me wasnt in a hurry to get me out of there she answered all questions and explained different things that i asked about
I would recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I waited a month to make this review. This microwave has done everything I have asked it to do. Best part is making popcorn automatically no more un popped corn. Exhaust fan is kinda loud but our last one was the same way. Clock is a little hard to set had to use YouTube. I’m happy with it
I would recommend this to a friendBrand response from Samsung
Posted .Hello Scott! Thanks for sharing your Samsung microwave experience with us! ^Ty
Strong
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking and strong microwave !!! My wife love it
I would recommend this to a friendShaky ground for install and damaged goods
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was set for between 9 AM and 12 PM 25 May 2020. Came around 1020 AM . Seemed to be a fairly smooth take out and install. They then showed me damage to the top left of Microwave. They stated that they did not see it before it was installed. Box did not seem to be damaged, but I cannot state for certain. Anyway they said they would notify Best Buy that it had been damaged, and that I would get notification. None so far. I am waiting for your notice on this and a new install or at minimum 30% - 40% back on product. Damage seemed to cause doors slightly misaligned also. The installers also left without giving me the user manuals.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave gets the job done. Would recommend to friends
I would recommend this to a friend Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Microwave. Great features. Love the reheat setting
I would recommend this to a friendsometimes good sometimes not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but doesn't last long this is my second 1 within 2 years and my First microwave the door plastic Latch broke. I replaced it with a new one both that in January it's April and it is Broken, Needs repairing already and While it was plucked up it was generating a lot of heat.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AyeeshaO, we care about assisting you. We would like to speak with you directly to provide support for your microwave door latch, understand the cause of overheating, and explore options for repair.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148947725) to help our team pull up your information.
Have a great day.
^Camille