Customer Ratings & Reviews

This microwave didn’t make it 2 years. With everyday use the microwave became brittle and started cracking all over. The handle crumbled away and the front started cracking.

The one I wanted had went up in price and be not available in color I wanted. Settled for this one cause of price and color and availability.canceledorder cause store cancelled installation.

I had a Samsung microwave with the control panel in the door across the bottom, the warranty ran out right before the microwave broke. this microwave is the same brand but the control panel on the side and not in the door is free of the ribbon cale being flexed every time the door is opened.

Very pleased with our new microwave. I preferred one without all sorts of "bells and whistles". Works well, quiet and easy to use.

I purchased this microwave in December 2022, and we absolutely love it.

Amazingly large capacity. 1.7 Kw means truly fast cooking. So far used only for cooking vegetables and reheating. Sensor cooking option is great. So many options: just wish Samsung would provide recipe book like other manufacturers do. Instructions are sparse.

Microwave works great better than any other microwave owned but the vent fan feature is lacking seems a little underpowered especially for the burners at the front of the range

There are quite a few disappointments associated with this model. To begin, it does not cook evenly. The dish gets hot, but the food is warm in some areas and cold in other places. After stirring to even out the hot and cold, it is barely warm. The start button is extremely difficult to launch. I have to press it repeatedly to make it start. I was afraid I was going to ruin the keypad, which is cheap and flimsy, at best. However, after using the keys after a couple of weeks, they engage much easier. The fan is so loud, you have to raise your voice in order to be heard by the person standing near you. The overall roar of the microwave is loud, as well. While in use, the interior lighting is very dim. The keypad functionality is definitely not intuitive. There is no User Manual included, so you will need to go online to figure out how to set the time, how to use the timer, and other features this microwave offers, which are not apparent how to use. Another distressing feature is that you cannot have the microwave actively cooking and set the timer at the same time; it is either one or the other, but not both. I do see fingerprints on the surface, but they are easy to remove. Overall, it is a disappointment and I would love to be able to exchange it for an upscale model, but would not want to pay another installation fee. With time, one would be able to figure out its shortcomings and use it effectively. If you are seeking a more user-friendly microwave, do not select this one.

Works great, looks great. Got this a long with other Samsung appliances and no complaints at all. Delivery people were very nice too.

It works but vibrates and was bent in several places. They installed it anyway and left a lot of shipping plastic on it.

We loved our other microwave, but it did not match the kitchen nor other appliances so we replaced it. This microwave is just a good, perhaps a bit sronger. Cooks items evenly (if a microwave can do that!) Makes an enchanting sound when the item is done.

This microwave was easy to install. Came packaged well and works great! Very nice looking microwave. Replaced another Samsung microwave that I had for 9 years. Hoping this model lasts as long. Great price for an over the range microwave.

Love the microwave. Bigger than the one used to have. Son had put finger prints on the microwave took a dry towel and wiped them off

Love the new microwave as it is an upgrade to an older one it replaced. Samsung makes a very good product.

works exactly like the sales person told us it would. Very happy with this unit and the instalation

Best open box purchase of the year. Found on chance. Made a great present for family when they needed a replacement.

The crew did a great job with the microwave install. The sensor setting is awesome. I love my microwave!

It's not really very fingerprint-resistant. The buttons require extra effort to use. I usually have to press them twice.

I really wanted a different one but you guys didn't have it in stock couldn't wait on it to come in. It was a little higher price than the one I have now.

My microwave was over 10 years old. My new Samsung is wonderful! I really am glad my old one quit heating. The new one is great!