Customer Ratings & Reviews
- Model:
- ME19R7041FB
- SKU:
- 6358146
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.
This summary was generated by AI based on customer reviews.
A good experience overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave replaced a similar one that had worn out. Best Buy service , delivery and installation were great. Glad to have a working microwave again!
I would recommend this to a friendOver the Range Microwave.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty well and was a good replacement for a previous Samsung Model. Hopefully this one lasts longer. Downside is the buttons are bit off and the need to hit them multiple times to select speed or brightness.
I would recommend this to a friend- Cons mentioned:Instructions
Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The turntable is difficult to position. It is also extremely hot to the touch. Instructions are difficult to follow.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Microwave Customer, I see you are experiencing some concerns with your unit and would love the opportunity to see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143421444. We thank you for choosing Samsung as your newest addition to your kitchen. ^Brad
Rounds out the package perfectly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the package of Samsung kitchen appliances. The quality is noticeable better and we enjoy the connectability.
I would recommend this to a friendmicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this microwave meet the expectations, cooks everything quick and with the correct time. Usually had to add time to make dinner hot
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great price, good power, interior cleanup easy....
I would recommend this to a friendGreat service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Painless online ordering and selecting an installation date. They narrowed down my time to two hours and the team that came were very professional and neat. My membership to Geek Squad saved me a considerable amount for the delivery and install service.
I would recommend this to a friendGreat microwave for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! We love it. The only tricky thing about this unit is setting the time. Our other microwaves had clock identified for setting. This microwave is set by holding the Power Level button for three seconds. A small clock icon is below the PL.
I would recommend this to a friendIt is adequate for the job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The outside looks good, and I liked the blue interior. Now, I regret the blue interior, because it is dark and I can't see the food while in the microwave. I need to bring out the dish.
No, I would not recommend this to a friendworks well. Nice design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons are not very sensitive and sometimes require repeated pushing for them to work. Clock and some other settings are not intuitive. You need the manual to figure them out.
I would recommend this to a friend- Cons mentioned:Timer
One beep timer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works fine but like the kitchen timer beeps and turns off after the first beep. Burning numerous dishes at the point of being useless. Also, if you have the timer working you can not use the microwave at the same time. With these terrible designs we can't use the microwave like we always have. Samsung used to be a quality brand. I won't buy them anymore.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Anthtex81, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If you have any further concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143707438) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Love the ease of cleaning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new microwave. It has a different coating inside that makes it easier to clean, especially with the way my kids clean. Even the new stainless steel color is nice, wife loves it. Happy wife, happy life.
I would recommend this to a friendOverall good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and looks great . Only issue I have is the buttons are not very responsive and it almost feels like you have to really push down on them unlike most other microwaves.
I would recommend this to a friend- Pros mentioned:Ease of use, Performance
ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to go along with the Samsung range - it is easy to use and performance is great
I would recommend this to a friend Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great over the stove microwave, very clean look, runs quiet.
I would recommend this to a friendGreat Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, the sensing sistem is great, a little dark inside but I like it
I would recommend this to a friendsometimes good sometimes not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but doesn't last long this is my second 1 within 2 years and my First microwave the door plastic Latch broke. I replaced it with a new one both that in January it's April and it is Broken, Needs repairing already and While it was plucked up it was generating a lot of heat.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AyeeshaO, we care about assisting you. We would like to speak with you directly to provide support for your microwave door latch, understand the cause of overheating, and explore options for repair.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148947725) to help our team pull up your information.
Have a great day.
^Camille
no2samsung
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It matches the other items. Control buttons are less convenient then the previous cheaper model. Don't buy it.
No, I would not recommend this to a friendLarge over the oven microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave, got it to match our oven! Only downside is that the door is slightly off and isn't flush with the right side. Probably just a small defect that only we will notice... otherwise it's been great! Pretty strong fan on it as well with 4 speeds.
I would recommend this to a friendNice microwave
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no problems with this item. I would buy again.
I would recommend this to a friend