Customer Ratings & Reviews
- Model:
- ME19R7041FB
- SKU:
- 6358146
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, size, design, and installation of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook. Many appreciate its performance, appearance, quiet operation, and the value for the price. However, some users have reported issues with the timer, heating functionality, and the door. A few also mentioned challenges with button quality and the clarity of the instructions.
This summary was generated by AI based on customer reviews.
Samsung "Huge" Over-Range Microwave Heats Fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazingly large capacity. 1.7 Kw means truly fast cooking. So far used only for cooking vegetables and reheating. Sensor cooking option is great. So many options: just wish Samsung would provide recipe book like other manufacturers do. Instructions are sparse.
I would recommend this to a friendOutstanding
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding Microwave. I have all Samsung Appliances and I have always had great experiences from them.
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are quite a few disappointments associated with this model. To begin, it does not cook evenly. The dish gets hot, but the food is warm in some areas and cold in other places. After stirring to even out the hot and cold, it is barely warm. The start button is extremely difficult to launch. I have to press it repeatedly to make it start. I was afraid I was going to ruin the keypad, which is cheap and flimsy, at best. However, after using the keys after a couple of weeks, they engage much easier. The fan is so loud, you have to raise your voice in order to be heard by the person standing near you. The overall roar of the microwave is loud, as well. While in use, the interior lighting is very dim. The keypad functionality is definitely not intuitive. There is no User Manual included, so you will need to go online to figure out how to set the time, how to use the timer, and other features this microwave offers, which are not apparent how to use. Another distressing feature is that you cannot have the microwave actively cooking and set the timer at the same time; it is either one or the other, but not both. I do see fingerprints on the surface, but they are easy to remove. Overall, it is a disappointment and I would love to be able to exchange it for an upscale model, but would not want to pay another installation fee. With time, one would be able to figure out its shortcomings and use it effectively. If you are seeking a more user-friendly microwave, do not select this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Starlight,
I see that you are having some concerns with your Samsung Microwave cooking and I would like to offer some assistance to ensure you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/answer/ANS00049159/
https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf
We welcome you to our family and thank you for choosing Samsung. ^Brad
Fan isn't the greatest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works great better than any other microwave owned but the vent fan feature is lacking seems a little underpowered especially for the burners at the front of the range
I would recommend this to a friendSamsung Microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was easy to install. Came packaged well and works great! Very nice looking microwave. Replaced another Samsung microwave that I had for 9 years. Hoping this model lasts as long. Great price for an over the range microwave.
I would recommend this to a friendGood service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Their microphone is very fine. Service is very good and also their customer service is very fine.
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We loved our other microwave, but it did not match the kitchen nor other appliances so we replaced it. This microwave is just a good, perhaps a bit sronger. Cooks items evenly (if a microwave can do that!) Makes an enchanting sound when the item is done.
I would recommend this to a friendGreat Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, the sensing sistem is great, a little dark inside but I like it
I would recommend this to a friendNew kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s beautiful and it works perfect. It’s easy to use. If you have a Samsung stove, it’s set up the same as the stove.
I would recommend this to a friend- Pros mentioned:Size
Homemaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the microwave. Bigger than the one used to have. Son had put finger prints on the microwave took a dry towel and wiped them off
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Microwave. i am sure that you will love this clean sleek product. Thank you for choosing Samsung. ^Brad
- Cons mentioned:Heating
Not worth buying it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time that I bought this over the range microwave and the 1st one last me a year I bought it Open Box and the 2nd one last me 8 months bought it brand new and both were making a weird noise and also stop heating and fans stop working few weeks later
No, I would not recommend this to a friendBrand response from Samsung
Posted .JonR, having a reliable microwave is important for reheating our food. Allow us to help.
If your microwave is making a noise, here is a guide to help you. Please read through the options of noise available and match the noise you hear from your microwave.
Samsung microwave is making unusual noises
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Below is a link to help you diagnose why your microwave stopped heating.
Samsung microwave is not heating or has stopped working
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
Should you need more assistance with your vent fan, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147651403) to help our team pull up your information.
Have a great day.
^Camille
Over the Range Microwave.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty well and was a good replacement for a previous Samsung Model. Hopefully this one lasts longer. Downside is the buttons are bit off and the need to hit them multiple times to select speed or brightness.
I would recommend this to a friendnot the best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not as good as the last one but it works, however when i opened the box the glass round tray was smashed they said there is nothing they can do because i didn't open it in the store to verify it wasn't damaged????? live and learn
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We're saddened that you had to experience this. To better assist you with this concern, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day!
Chrystel
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted a different one but you guys didn't have it in stock couldn't wait on it to come in. It was a little higher price than the one I have now.
I would recommend this to a friend- Pros mentioned:Ease of use, Performance
ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to go along with the Samsung range - it is easy to use and performance is great
I would recommend this to a friend - Cons mentioned:Button quality
It's Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not really very fingerprint-resistant. The buttons require extra effort to use. I usually have to press them twice.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are having some concerns with your Samsung Microwave buttons. It is best practice to use the pad of your fingers or thumb to ensure the button is full pressed. We are excited to be your choice for your newest addition to your kitchen and we welcome you to our family. ^Brad
Nice microwave!!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product. Had to have it delivered again because there was a scratch and dent on front of microwave.
I would recommend this to a friendAffordable and practical
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent had any issues with this microwave. One thing to keep in mind is the inside is dark and the light doesnt illuminate the inside well.
I would recommend this to a friend- Cons mentioned:Instructions
Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The turntable is difficult to position. It is also extremely hot to the touch. Instructions are difficult to follow.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Microwave Customer, I see you are experiencing some concerns with your unit and would love the opportunity to see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143421444. We thank you for choosing Samsung as your newest addition to your kitchen. ^Brad
no2samsung
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It matches the other items. Control buttons are less convenient then the previous cheaper model. Don't buy it.
No, I would not recommend this to a friend