Customer Ratings & Reviews
- Model:
- ME19R7041FB
- SKU:
- 6358146
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, size, design, and installation of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook. Many appreciate its performance, appearance, quiet operation, and the value for the price. However, some users have reported issues with the timer, heating functionality, and the door. A few also mentioned challenges with button quality and the clarity of the instructions.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Instructions
Horrible instructions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible instructions, somebody at Samsung doesn’t want to take the time
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for leaving us a review about your overall experience with your Samsung microwave, zigarlover. We'll be glad to look into this for you.
To better assist you, please get in touch with our Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG), so we can answer your question or transfer you to your local store to answer your specific concern.
Thank you!
-Angelica
New microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like our new microwave Works well and looks nice Love the way it replaced our old oven hood
I would recommend this to a friend- Cons mentioned:Timer
One beep timer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works fine but like the kitchen timer beeps and turns off after the first beep. Burning numerous dishes at the point of being useless. Also, if you have the timer working you can not use the microwave at the same time. With these terrible designs we can't use the microwave like we always have. Samsung used to be a quality brand. I won't buy them anymore.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Anthtex81, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If you have any further concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143707438) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Beautiful microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought that this device was WIFI enabled but it is not. A really good Microwave but lacks a one touch quick cook.
I would recommend this to a friendGreat microwave for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! We love it. The only tricky thing about this unit is setting the time. Our other microwaves had clock identified for setting. This microwave is set by holding the Power Level button for three seconds. A small clock icon is below the PL.
I would recommend this to a friendGreat service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Painless online ordering and selecting an installation date. They narrowed down my time to two hours and the team that came were very professional and neat. My membership to Geek Squad saved me a considerable amount for the delivery and install service.
I would recommend this to a friendSamsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Works great. Easy install. Couldn’t be happier with the purchase.
I would recommend this to a friendOkay
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. It's just not very user friendly, can be a little confusing.
I would recommend this to a friendGreat!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item for the price, the handle did break off on top but I was able to fix it and have had no issues since
I would recommend this to a friendworks well. Nice design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons are not very sensitive and sometimes require repeated pushing for them to work. Clock and some other settings are not intuitive. You need the manual to figure them out.
I would recommend this to a friendIt is adequate for the job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The outside looks good, and I liked the blue interior. Now, I regret the blue interior, because it is dark and I can't see the food while in the microwave. I need to bring out the dish.
No, I would not recommend this to a friendLove the ease of cleaning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new microwave. It has a different coating inside that makes it easier to clean, especially with the way my kids clean. Even the new stainless steel color is nice, wife loves it. Happy wife, happy life.
I would recommend this to a friendOverall good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and looks great . Only issue I have is the buttons are not very responsive and it almost feels like you have to really push down on them unlike most other microwaves.
I would recommend this to a friend- Cons mentioned:Button quality
Samsung 1.9 ft.³ microwave OK not great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heats well works well. The buttons are hard to use take a lot of pressure.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MarkMacbook14,
Thanks for reviewing. It saddens us that you have concerns with the control panel. I understand the difficulty of your situation.
The microwave control panel does not respond:
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1144905728 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
- Pros mentioned:Size
Definitely not perfect microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is good due to the large size. However, the glass rotating plate moves off the holder.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Betty1979, I know how frustrating it can be when you purchase an appliance and it does not meet your expectations. We are here to assist you with any questions or concerns that you may have with your appliance. I am including a link to a helpful troubleshooting guide to support your concerns on the turntable (https://bit.ly/3vv5y9Y). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143807941) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Epson ET-2720
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setting the system up was fairly easy. I am still having some problems with printing from both computers but I feel the problem is with me and not the computer.
I would recommend this to a friendLarge over the oven microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave, got it to match our oven! Only downside is that the door is slightly off and isn't flush with the right side. Probably just a small defect that only we will notice... otherwise it's been great! Pretty strong fan on it as well with 4 speeds.
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was great and easy to buy from , salesman was very helpful and knowledgeable!
I would recommend this to a friendgreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice device! only thing we dont like is that the buttons dont light up unless its in the manual elsewhere. works great no problems
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work good. The filter underneath seems to fall out rather easy or maybe it wasn’t installed right. It fell out when after the door was closed a few times.
I would recommend this to a friend