Customer Ratings & Reviews
- Model:
- ME19R7041FB
- SKU:
- 6358146
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.
This summary was generated by AI based on customer reviews.
Epson ET-2720
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setting the system up was fairly easy. I am still having some problems with printing from both computers but I feel the problem is with me and not the computer.
I would recommend this to a friend- Cons mentioned:Instructions
Horrible instructions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible instructions, somebody at Samsung doesn’t want to take the time
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for leaving us a review about your overall experience with your Samsung microwave, zigarlover. We'll be glad to look into this for you.
To better assist you, please get in touch with our Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG), so we can answer your question or transfer you to your local store to answer your specific concern.
Thank you!
-Angelica
Beautiful microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought that this device was WIFI enabled but it is not. A really good Microwave but lacks a one touch quick cook.
I would recommend this to a friendWorks, but door saggs, not aligned.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as it should. Replaced our old model that lost the door spring. The door does not align looks bad, looks likenit is sagging on the hinges... we would have brought it back but already installed and destroyed the box.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi HollyM,
I can't imagine the inconvenience this has caused you. Let us provide you with the details you need.
Please see the "Storing and repairing your microwave oven" section, bullet 2, on page 21 of the user's manual for reference.
Manual
https://downloadcenter.samsung.com/content/UM/202309/20230915151328185/O_ME4000R_ME19R7041FS_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147028778 to help our team pull up your information.
Have a great day.
^Aloe
Great Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave works very well. I especially like the sensor settings the reheats your food.
I would recommend this to a friend- Pros mentioned:Size
Definitely not perfect microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is good due to the large size. However, the glass rotating plate moves off the holder.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Betty1979, I know how frustrating it can be when you purchase an appliance and it does not meet your expectations. We are here to assist you with any questions or concerns that you may have with your appliance. I am including a link to a helpful troubleshooting guide to support your concerns on the turntable (https://bit.ly/3vv5y9Y). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143807941) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Just the right size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the convenience of all options. But when lights went out. I found nothing that said how to reset the clock. Finally found the answer by reading reviews.
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work good. The filter underneath seems to fall out rather easy or maybe it wasn’t installed right. It fell out when after the door was closed a few times.
I would recommend this to a friendOutstanding
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding Microwave. I have all Samsung Appliances and I have always had great experiences from them.
I would recommend this to a friendNew kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s beautiful and it works perfect. It’s easy to use. If you have a Samsung stove, it’s set up the same as the stove.
I would recommend this to a friendNew microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like our new microwave Works well and looks nice Love the way it replaced our old oven hood
I would recommend this to a friendAffordable and practical
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent had any issues with this microwave. One thing to keep in mind is the inside is dark and the light doesnt illuminate the inside well.
I would recommend this to a friend- Cons mentioned:Button quality
Samsung 1.9 ft.³ microwave OK not great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heats well works well. The buttons are hard to use take a lot of pressure.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MarkMacbook14,
Thanks for reviewing. It saddens us that you have concerns with the control panel. I understand the difficulty of your situation.
The microwave control panel does not respond:
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1144905728 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Much better than the GE it replaced
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great, purchased mostly because we had to make quick decision as replacement from a 2 year old GE which died and it was 1/2 of the cost and fit the same dimensions/fittings. Works wonderfully and does all it should.
I would recommend this to a friendBrand response from Samsung
Posted .Hello! We're glad to hear that this Samsung microwave was a great fit for you! ^Ty
great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice device! only thing we dont like is that the buttons dont light up unless its in the manual elsewhere. works great no problems
I would recommend this to a friendI can only say "what a beaut" !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this over-range microwave for a studio apt I'm renting to a Millennial couple. They are both talented cooks so they use microwave to (i) warm up their dishes prepared elsewhere, and (ii) heat their teas and other beverages. They love the microwave.
I would recommend this to a friendGood service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Their microphone is very fine. Service is very good and also their customer service is very fine.
I would recommend this to a friendOkay
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. It's just not very user friendly, can be a little confusing.
I would recommend this to a friendNice microwave!!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product. Had to have it delivered again because there was a scratch and dent on front of microwave.
I would recommend this to a friendGood microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as well as most microwaves. It was extremely hard to figure out how to set the time without the manual, which I could not find.
I would recommend this to a friend