Customer Ratings & Reviews

The crew did a great job with the microwave install. The sensor setting is awesome. I love my microwave!

works exactly like the sales person told us it would. Very happy with this unit and the instalation

This is a good size microwave however the latch sticks and the microwave runs on its own due to this.

great price, good power, interior cleanup easy....

Don't know about long term longevity but I got it in a pinch to replace a Samsung microwave that suddenly stopped heating right before the sale of my home. My dad and I were able to install it quickly and it worked just fine.

Havent had any issues with this microwave. One thing to keep in mind is the inside is dark and the light doesnt illuminate the inside well.

For carrying the Samsung name I thing this microwave would have been much better. For starters, you need a degree in technology to set the time on this microwave, then using the oven you have to hard press all the buttons to get a response, it’s like the buttons are kiddie proof. The operational part is fine, it gets the job done. No quick set buttons that I am use to with other microwaves like, hot water, popcorns, add minute, etc etc, Very very very simple $250 plus oven

Purchased this microvalve to replace a 11 year old model. The controls are well thought out and intuitive, cooks and warms food consistently and is a great update for our kitchen.

I like the look of it but only lasted 8 months. Turned it on the morning and it didn't cook anything and started to smoke. no fire but I was home this time. since it is so new I am hoping either best buy or Samsung will replace it..

This is a very nice microwave. At first I wasn't sure if it worked because the buttons take more pressure than expected. It fit as expected where it was installed.

I love how you can not see the food that’s being microwaved from the outside. It’s hidden to the human eye but most importantly there’s a really cool blue inside the microwave. So it doesn’t look like a normal typical microwave you would buy from anywhere.

50 watts less power than its predecessor. . . . But seems to heat at about 60-70% of the power. Popcorn takes a minute longer and leftovers take longer. I wanted to buy Samsung as our former Maytag had a Samsung magnetron and we were pleased with its performance. Check others before choosing this one. If this was my first microwave. . . I wouldn't know any better.

After three weeks of use we're taking it back. Our previous Microwave died hours before company coming for dinner and this seemed like a good alternative to having to pay a technician $100 to tell us that the $250 magnetron needed to be replaced. So I went to BestBuy, picked it up and installed it. It looks good and matches our Samsung Refrigerator but it has some drawbacks. Much to our surprise, we discovered that there are no express buttons, something we use all the time. Secondly, to my wife's chagrin, she discovered that you can't use the kitchen timer and cook in the microwave at the same time. That's a feature she has been so used to in two previous microwaves, she has said it has to go back. Thirdly, the touch screen seems to require much more pressure than did our previous model, and more than GE, LG and Frigidaire models we tested at homes of friends. Also, the flimsy operators manual printed on cheap newsprint is not well written and devoid of information one would expect for a somewhat complex machine.

Good choice for a microwave. Nice interior. Only complaint is how hard you have to push the touch panel to get it to respond.

Nice, we like the interior, easy cleanup. Only issue is by controls ss covering is very thin and may dent easily.

Returned it because it covered too much space. Perfect for head butting. It needs to be hung really high to prevent it from being an obstruction.

sales person was knowlegable, friendly and not overbearing. he explained the advantage of joining the totaltech package. plan on buying a flat screen TV soon and will use the totaltech for installation.

It’s beautiful and it works perfect. It’s easy to use. If you have a Samsung stove, it’s set up the same as the stove.

Works well. It's just not very user friendly, can be a little confusing.

I had a Whirlpool black stainless that pooped out in just over a year. This Samsung seems to be much more solidly built. For the price, it should be and I hope it lasts a good long time. Since I just purchased, I can't accurately review it.