Customer Ratings & Reviews

Immediate friendly service and our microwave was matched. Great price. Will go there if needed Extra thank you to the person who took the extra time to find what we needed. Again Thank you

Have had it for about a month. Beautiful microwave inside and out. Only negative is that you have to press kinda of hard for the touch Pad. Not sure if there’s a sensitivity setting. Popcorn button works nicely on movie night

This is another great product with a heat sensor. It knows when your food is hot enough and ready and cancels the remaining time if need be. Very cool. I’m

One of the features that I like about this microwave is the strength of the air suction. No smoke or food smell all over the house. I usually use it to warm up food, melt butter and defrost food.

The clerk had good product knowledge and was very professional. The installer was very impressive: he did the job in less than a half hour, cleaned up and finished up. Your operation is well oiled machine even at times like these.

Outstanding Microwave. I have all Samsung Appliances and I have always had great experiences from them.

The microwave is very functional. I like that it finished the setting and once you take out your item, you don’t have to return 2 minutes later to turn the beeping off, like my old microwave.

My 14 year old Whirlpool microwave failed so I replaced it with the Samsung. Things I like: - It isn't broken - It has a turn table on/off button - Not very expensive Things I don't like: - Light underneath over stove gets brighter/dimmer as the magnetron goes on and off at lower power settings - Over stove vent fan is extremely loud even on low. - Very difficult to see inside while cooking. Either the light is too dim or it's the grill in the door. - Never shows the power level it is cooking at. Sometimes I miss enter it. - Manual is nearly useless just like every other Samsung product. My old microwave showed very little on the display, but this Samsung shows even less. Long ago I had a counter top Amana that showed everything including a separate digit for the power level. Couldn't determine many operating details over the Internet since very few are every mentioned, even in the manual. It was inexpensive enough that if I ever happen to find a decent microwave I will junk this one.

This microwave works very well. I especially like the sensor settings the reheats your food.

Enjoying the microwave. Old whirlpool went out after 10 Years. My first Samsung and love the new features. Reheating a lot quicker than old microwave.

Really good product. Had to have it delivered again because there was a scratch and dent on front of microwave.

It works as it should. Replaced our old model that lost the door spring. The door does not align looks bad, looks likenit is sagging on the hinges... we would have brought it back but already installed and destroyed the box.

Instruction manual very poor. Does not even tell how to set clock. The one that came with the unit was printed on cheap news paper

Works great. No operating manual included. Had to call Samsung to download 24 page manual to learn what the buttons do.

Their microphone is very fine. Service is very good and also their customer service is very fine.

Works fine, I do like the soften/melt function. I don't like that if you're using the timer you can't use the microwave, that's just dumb.

Only thing is the kitchen timer can’t be used at the same time you’re heating something unless I missed something. Clock setting is not user friendly.

First delivery, the item did not work. Dented and had to be replaced. The ease for the replacement was good. Now I am happy with it.

Purchased this Samsung microwave to match my Samsung range It’s stylish easy to use, has multifunction options from reheating a plate, making popcorn to defrosting meat Durable looks good Great price too Would highly recommend

Our microwave died on us. Purchased new one at Best Buy and it was installed within a week free of charge since we have Total Tech. Thanks again Best Buy.