4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 3,539 reviews
  • Rated 5 out of 5 stars

    Great Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a major upgrade from my Whirlpool. Love the size...plenty of room to cook larger stuff. Fit perfectly. Looks great with all the other black stainless steel appliances purchased.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Welcome to the Samsung family, TK420! We're happy to be part of your home. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Replacement

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this microwave along with a stove and frig to replace all items in a townhouse we just purchased in Delray Beach, Florida.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a failed microwave we inherited with the house. So far, so good. Easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just an OK Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes a long time to reheat items compared to the old one that i had and the dark interior is unattractive.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Don't Buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this microwave in July of 2023 and the door has already broken and of course the warranty has expired. I called the repairman that Samsung connected me to and the repairman said it would cost $570.91 to replace the door and that's after we paid $119.00 for the service call. I'm goijg back to Whirlpool.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SeanO,

      We all want our appliances to be in good condition. To help you check the availability and compatibility of your microwave's door, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147611090) to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 4 out of 5 stars

    Loving it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Not big on microwaves but my house already had one so I replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old microwave stopped working. We were able to get this delivered and installed. It has been great and a worthy purchase. No complaints. And as a plus, the interior is blue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. Looks great and does its job well. Black stainless steel is a plus as well. Would recommend to anyone looking for a nice, reliable microwave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works as it is advertised. They did a great job installing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looks and great performance.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean styling and works perfectly. Sleek design and handle is easy to grab, buttons are easy to ready and over all a great microwave so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love ALL my Samsung products!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung-just ONE of the BEST products!! Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoyable Microwave

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave it was fantastic to have my food heated up!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job with lots of settings. The only downside is that when defrosting you have to keep turning meat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compliments my other black stainless steel appliances & heats up my food better than my old microwave. I find myself putting less time on this than I would on the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance. Purchased it for a remodel, have had no issues in daily use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very nice and works very well. The exhaust filters could be a little better, they fall out from time to time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid model

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected it to be from the description and seeing it in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my microwave. Love Samsung products. Always recommend Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above stove microwave I love it, so much more extra room on my counters, it looks beautiful, it heats food up nicely and evenly, love black stainless steel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would of loved it if it came with the instructions on how to set it up. Not in the box had to download

    I would recommend this to a friend