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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 3,539 reviews
  • Rated 5 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave but the bolts to install it over the range and are weak and finiky so be careful on the install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great selection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the functionality, great over the stove fit & the beautiful color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Retro fits perfect in the old opening.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, outside venting lined up pefecting and the 4 speed fan clears the room. This model does not have smart things but i couldn't justify the $600+ price tag on the models with that feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 weeks in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good -- it's only been a few weeks, though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great but the buttons aren’t as easy/responsive as it should be

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there! Thank you so much for your review. Here is a link to a troubleshooting guide that may help with your concern on your control panel (https://bit.ly/32EC13N). Thank you for being the best part of Samsung! ^Shay Samsung

  • Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my appliances and have had no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product and great help from BestBuy home services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for old microwave.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good overall. Works great. Replacement for a 10 year old microwave that quit. Easy Replacement. Got a great price from Best Buy .

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Bill, I am happy to hear you are loving your new Samsung Microwave. I know how great it is when all your expectations are met and I am so glad we were able to do that for you. We thank you for being such a great part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    New Aplliance.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until know the microwave is working perfectly. It looks very good in my kitchen and it match my appliances.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needed 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a second one due to the original not working and shutting off randomly. Customer support at Samsung was terrible, but Best Buy support was awesome. Now that the new one is working right, it seems great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this name brand, but dome light bulb was blown in a month

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mostly OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with most Samsung products this is a well engineered appliance and is sleek and modern. The drawback is that the control pad is not backlit at all and is very hard to see unless you have light directly on it. Also the black interior makes it hard to see food as it is being cooked, ie water boiling. Love the snugness and no creakiness.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave. I am glad to see that you enjoy our sleek and modern design. We thank you for choosing Samsung and being a part of our growing family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is better then i though the price was good not to expensive or not to cheap. It works wonderful n it cooks better then the otder model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this microwave I bought it for my new house. I find that Samsung makes great appliances at competitive prices. I cannot recommend this appliance enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, works fine but I wish it had easy start buttons like GE.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Frank! We're so glad to hear that the installation for your new microwave was easy for you! We're honored to be apart of your home! ^Shay Samsung

  • Rated 4 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for our prior Samsung. Easy install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung micro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some confusion with setting but an average good fuctioning micro

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dependable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's reliable and finish looks good. Features are very standard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the microwave. It really works for my family. It goes really nice in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave. I really like that the inside is a dark er color. I am so used to having microwaves with white interiors which looks old after awhile.

    I would recommend this to a friend