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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 3,539 reviews
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item, it works as designed and its full file its propuse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave and the installers knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an upgrade for me ,had a ,but the same brandsmaller one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really live this microwave. Has lots of bells and whistles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave. Fan is super load though. Tons of options for cooking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooking!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed to replace my aging microwave. The entire family really likes this new Samsung 1.9 cubic feet over the range model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been great. Installed it myself. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DueceDuece, we're happy to hear that this Samsung microwave is working well for you! ^Ty Samsung

  • Rated 5 out of 5 stars

    My microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product Good product Very nice microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting one for a long time, it works great and saves a lot of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved it so much thst we bought the same one again for another property

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality model. Like the interior surface - doesn't show dirt as easily as older white plastic models.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung Over-the-Range Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because we heavily rely on a microwave for our daily routine, we wanted an updated Samsung (just like our old one). We already had an over-the-counter microwave, and we liked its performance. After purchasing this at Best Buy, we waited almost a full month to have it installed (supply chain issue; I get it). We were told that the special sensors made this one exceptional. What a disappointment! It does not nearly heat up food as well as our old one. Heating a cup of coffee takes 75, instead of 60, seconds. Other foods don't heat up evenly. Finally, the touch sensors on the panel don't work well. Not happy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BuiltInMicrowaveOven,

      We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave not heating properly. Don't worry will surely notate your feedback about this matter for a better product in the future.

      I highly recommend clicking this link for future reference or guide:
      https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/

      The microwave control panel does not respond:
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      Samsung microwave is not heating or has stopped working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      Samsung microwave is not working:
      https://www.samsung.com/us/support/troubleshooting/TSG01207757/

      You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
      https://www.samsung.com/us/support/answer/ANS00062285/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/ME19R7041FS/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144520652

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 4 out of 5 stars

    controls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    controls not easy to see, should be brighter. default settings should be highest and displayed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is The Best!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung microwave. Salesman was a great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave. We bought this to replace our 10 year old unit that failed. this one is much quieter and looks great, It was relatively easy to install myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No keyboard lighting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but keyboard keys do not light up making it difficult to see in low light.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features. Only complaint is that the fan is louder than I’d like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works great, quiet closing door and easy to open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best you could ask for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has a lot of space, more that its actually needed. I bought this though for wall mounting and it is very sturdy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good review and cooks fast but defrost system is not very good.

    I would recommend this to a friend