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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 3,539 reviews
  • Rated 5 out of 5 stars

    Samsung New Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very happy with our new microwave. It has met all of our expectations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mostly OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with most Samsung products this is a well engineered appliance and is sleek and modern. The drawback is that the control pad is not backlit at all and is very hard to see unless you have light directly on it. Also the black interior makes it hard to see food as it is being cooked, ie water boiling. Love the snugness and no creakiness.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave. I am glad to see that you enjoy our sleek and modern design. We thank you for choosing Samsung and being a part of our growing family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great price great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this microwave I bought it for my new house. I find that Samsung makes great appliances at competitive prices. I cannot recommend this appliance enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been great. Installed it myself. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DueceDuece, we're happy to hear that this Samsung microwave is working well for you! ^Ty Samsung

  • Rated 4 out of 5 stars

    like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this name brand, but dome light bulb was blown in a month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave. I really like that the inside is a dark er color. I am so used to having microwaves with white interiors which looks old after awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described we enjoyed and matched with my other appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best you could ask for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has a lot of space, more that its actually needed. I bought this though for wall mounting and it is very sturdy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the microwave. It really works for my family. It goes really nice in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features. Only complaint is that the fan is louder than I’d like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good review and cooks fast but defrost system is not very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loud vent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The venting is super noisy though other then that I’m pleased

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Microwave if you get a good one.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took us 3 tries to get one that finally worked but as the say, the 3rd time is a charm. The first one stated making a loud hammering sound after about a month. The second one had a problem with the cooling fan hitting the shroud. thank goodness for the Best Buy protection program.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      Your honest review of your microwave is very much appreciated.
      We're delighted to hear you're happy with it!

      Have a great day.

      ^Charles Samsung

  • Rated 4 out of 5 stars

    New microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Install was less than 15 minutes in and out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No keyboard lighting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but keyboard keys do not light up making it difficult to see in low light.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Easy to operate. Cooks very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far everything looks good this is my first day so

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but the handle broke Off within 9 months of purchase

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RobertS, we all want our appliances to be in good condition. Let us help you with the microwave. 

      To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147989140) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

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