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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 3,539 reviews
  • Rated 5 out of 5 stars

    Easy to setup and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has many useful programs and cooks or reheats food perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the item itself, had a problem with promised delivery date, but has been resolved

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Time mamangent OCD

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works great except is really riles me up because the clock configuration is just slightly off so every couple weeks I have to change the time because it is just slightly slow.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Matt,

      Thank you for loving the Samsung Microwave; despite the issue that you're having with the product clock configuration. Please know that we value your opinion and will continuously improve the quality of our products. Let me share this link to help you with your concern.
      Set the time on your Samsung microwave
      https://www.samsung.com/us/support/answer/ANS00087028/

      Please feel free to reach out to us with any further questions regarding your Samsung products.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number (1144868473) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.


      ^^Ross Samsung

  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for our renovated kitchen space and easy functionality. Plus the price was right and had great Best Buy customer support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sensor cook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensor cook works great, it was easy to install since i had a Samsung microwave before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Becoming a Huge Samsung Fan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased all new kitchen appliances, all of them Samsung. Extremely happy with them and this microwave is not exeption.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Microwave, i will recommend sumsung at all times

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For the price expected better quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave template didn't match up had to make my own and the bracket is the sharp like a razor blade got a nice cut out of it flimsy and thin

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Anthony,

      Thank you for your observation of our products. Rest assured that we are working to improve our products and services with the help of your reviews.

      We would love to speak to you directly to provide more assistance with your experience with your microwave. Please don't hesitate to reach out to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146940555) to help our team pull up your information when you message us.

      Have a great day!

      -Kimberly Samsung

  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! Spacious. Simple but classy…. …..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far So Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've not had it long but it's running well and we're very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we chose this microwave. The interior is easy to clean and the unit is well made, not cheap plastic and is very solid. You won’t be disappointed.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Denise! We're so glad you chose this microwave too! And we're even more glad that you're so satisfied with it. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Open box nearly new

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it open box. Only missing 2 items, but oven was perfect, not a single dent or scratch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. This is replacing a 1200w unit which boiled water faster. But the auto defrost on this makes up for it. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home owner.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Liked it enough to buy it again for other house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great over the oven microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was everything I expected it to be. The outside is easy to clean without streaks. It has a big inside turntable that heats food evenly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement for our old microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had almost the exact same but older Samsung microwave that eventually went bad. We bought this since it had the same specs. Has been working well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent microwave,heats up quick,sensors work well,would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use. The customer service is very good and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything a regular microwave needs to do. I have less food smells in the home than with the previous one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good microwave Good bang for buck High quality

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Eltranza, congratulations on your new Samsung Microwave. I am so happy you are loving the quality and performance of the unit. We thank you for being such a great part of our Samsung family. ^Brad Samsung