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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,539 reviews
  • Rated 4 out of 5 stars

    Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking microwave...Performs as expected.Powerful fan

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thanks for your review! ^Ty Samsung

  • Rated 5 out of 5 stars

    Samsung products are nice and reliable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many other brand products and they were great. Expecting the same with Samsung . Time will tell but so far no issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with the easy of use, example when press popcorn and start, it doesn't start. I think cook sensor needs adjustments, I don't mind medium rare, some times. I expected more from Samsung; since I previously had Samsung and I was able to do everything with my other microwave.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your newly installed Samsung Microwave. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142973520. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good price because of black Friday, hasn't been installed yet but we can't wait!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kitchen is mostly Samsung now... and I love it...

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Mymarshall, I want to congratulate you on your choice of Samsung in your home. We are honored and appreciate you sharing. We are glad to have you as a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave fits nicely with the othe Samsung range hanging overhead with its finish being the same as the range and dishwasher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bomber

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thoroughly enjoying the microwave. However, some features are a little complex.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking microwave. The only complaint is the fan is loud.

    I would recommend this to a friend
  • Cons mentioned:
    Heating

    Rated 1 out of 5 stars

    Terrible quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is awful. It’s made of literally the thinnest metal possible surrounding the whole outside. It vibrates terribly and makes very loud buzzing noises. Even with proper spacers the metal buckets when installing. I have gotten 3 already. 1 was missing several pieces and dented up and the next one stopped working after 5 days. Now I’m on my 3rd one and it’s literally shaking my whole kitchen, and buzzing super loud. It’s also like a fun game to not know when it will decide to heat the food or not. Samsung customer support is of zero use. Please skip these cheaply made microwaves and get something different.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there DougF, I understand that you are having concerns with your Samsung Microwave making some unusual noise and know how that must make you feel. I would like to offer some helpful information to help find a resolution. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/
      If you need any assistance, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143532243. We would like to welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this microwave myself and it looks amazing. I really like the popcorn button, it somehow makes perfect microwave popcorn every time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave but install instructions are less than desirable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gteat Over the range microwave for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the microwave. Everything seems to work perfectly and the hi and low lighting is good and the 4 speed vent is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good………………………………………………………:::…::…………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation excellent and the microwave works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung machines ,it’s very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave for the money, Probably would have spent more money to get one with more features, otherwise no problem with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 years

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got ten years out of the last one lets go for 10 more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it. No problems so far. Would buy this brand again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to replace an old microwave. Easy install and great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performance Allstar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with all aspects of this microwave and highly recommend it.

    I would recommend this to a friend