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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 3,539 reviews
  • Rated 4 out of 5 stars

    Wrong item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty but they shipped the wrong color from what we ordered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color great features and brand reputation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy but it does the job right. Large microwave with a clean design. Very powerful fan that will pick up all the oil

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Does what if’s supposed to do. Instructions for setting clock vague.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works great. Recommend it !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how much bigger the inside of the microwave is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase.. the old microwave stopped working two days afterwards.. talk about timing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it should! I replaced A Samsung with a broken hinge with this and love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best affordable microwave not a single problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Exactly what we needed and with the new fan set up no smoke no smells - we can breathe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only appliance delivered with zero problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See summary, s to lol will never use Best Buy again due to terrible customer service, just want what I paid for in full to work properly

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has sleek design but did not work when delivered. They did replace it with out issues but I had to wait another week. The buttons are hard to push. Sometimes I have to push them several times. Other than that it is fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the whole suite for new home love all my Samsung kitchen essentials appliances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice running microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only problem was setting clock. Wish it came with a “ how to” booklet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, efficient microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace a bad GE microwave. Mostly positive so far. Just with it had a quick start feature like our previous model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and very easy use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this in a timely fashion. The installer was super. The use is very easy. It looks great with my other appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with our Samsung

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use nice selection of options sooo happy with Installation and haul away awesome tech no mess

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love black stainless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this along with other kitchen appliances and love color of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great! Looks Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice! Works Great! Highly recommend! Sleek looks and ease of use. A great addition to any kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights aren't bright enough but microwave is great. The fan is powerful.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the feedback you provided about your microwave. Samsung is continually improving its products and services, and your feedback is vital to that process. Thank you for being a part of the Samsung family! ^Cat Samsung