Customer Ratings & Reviews
- Model:
- ME19R7041FT
- SKU:
- 6358116
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.
This summary was generated by AI based on customer reviews.
2nd time was a charm
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one was badly damaged. Looked like it roled down a hill. So far so good with the replacement. 3-stars because of the poor quality control of whoever packed the first one at the factory.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we appreciate you taking time out of your busy schedule to leave us this feedback. You are a valued member of the Samsung family and your experience matters to us. Samsung is continually improving its products and services, and your feedback is vital to that process. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143811043) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Meets all my wife's needs, thats the besy part !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets all my wife's needs, she said she has no issues with it and likes the dark color inside.
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great buy. She was very happy with it and happy to have one over the range.
I would recommend this to a friendWorks great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was glad to be able to replace our other one with one that looked close to the same.
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, quality of product meets my expectations
I would recommend this to a friendMore counter space with over the range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This over the range gives me way more counter space, love it. Microwave works great too.
I would recommend this to a friendSamsung!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another great Samsung product available at my local Best Buy!!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there, JamesM! We're so happy to have you as one of our loyal customers. Thank you so much for choosing Samsung. ^Jecca
Household
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy my new microwave easy to use I like the color and easy to clean
I would recommend this to a friendHandle broke many plastic parts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Handle was loose then broke. , many plastic parts like toy
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidM, we understand how you feel about the microwave door handle. Allow us to help.
To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147193551) to help our team pull up your information.
Have a great day.
^Camille
Beautiful
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Microwave. It heats up the food very fast.
I would recommend this to a friendSamsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Microwave and I hope I it’s as good As the review that was recommended....
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Sales representative that helped us was knowledgeable and kind
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful microwave! Heats food evenly and has many nice features.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there! Thanks for your review! ^Ty
temperamental buttons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, but you have to hit buttons just right for them to work
No, I would not recommend this to a friendBrand response from Samsung
Posted .StephenS, we want you to enjoy using the microwave. Allow us to help.
Here is a link for steps on what needs to be done if your control panel is unresponsive.
Microwave control panel does not respond
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
Please see page 20 under the "Cleaning the control panel" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202309/20230915151328185/O_ME4000R_ME19R7041FS_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147139939) to help our team pull up your information.
Have a great day.
^Camille
Nice looking and very quiet running
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this microwave ,very sleek looking extremely quiet when running
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Haven't had any issues with it so far and the quality appears to be great.
I would recommend this to a friendReview Microwave.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent. Great shopping. I Recomend this item for use.
I would recommend this to a friendGreat
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and incredibly fast delivery. I love it
I would recommend this to a friendDoes its job. And very well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Silent, efficient, replaced a 10yo unit that just died. Absolutely love it
I would recommend this to a friendgood microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install works fine once you get used to it. defrost is different than our last one.
I would recommend this to a friend
