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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,539 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the clean look it has and the easy to clean surface

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this product. Highly recommended. Easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    bp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit for the money. Simple, but does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beautiful brand and Performance

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful microwave and has an excellent performance. I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the old one that came with the house. I am so happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Eric C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use. It's been working great so far, except its fan power isn't strong enough.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and easily fit on the opening. The layout needed to be adjusted but got it yo work.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    five stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is big, but lovely for a 1.7 kw microwave. warms up food fast

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great microwave so far!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided to replace our over 20 year old microwave and stove. Got an early Black Friday deal on the stove and the microwave looked nice with the stove. Very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oilman

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price can’t beat it same as the expensive once works same not fancy pay extra more

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality microwave. Previously had a hood above our range, but I was able to install this by myself in place of the hood. Still holding up strong with zero issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful & Funtional - Samsung Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung microwave has the same blue interior as my Samsung oven. A perfect match that compliments my kitchen. It was easy to install with the help of a friend. I’ve yet to try all of the Sensor Cook settings but those that I’ve used so far works like a charm. If you need an over- the- counter microwave you can’t go wrong with this model! Thanks to Best Biy for putting it on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Cooker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave I has owned for speed and consistency of cooking. I also love having the high CFM exhaust fan but it is loud on high speed. Besides the loud fan, the other thing that I wish was different is the difficulty in seeing the food when the microwave is cooking. The window is almost impossible to see through and the inside light is dim. Not a big deal but kept me from giving 5 stars.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Mark. Thank you for taking the time to share your Samsung experience with us! Also, this link will help resolve some concerns: https://bit.ly/3BRGBHU Thanks for choosing Samsung! ^Ty Samsung

  • Cons mentioned:
    Timer

    Rated 4 out of 5 stars

    I like it but it isn’t that easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to keep putting in the time for the clock. They need to re-design the clock in how to put the time in.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Superwoman1! Your feedback about your experiences with this microwave is very important to us. Thank you. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave I have ever owned, great look and cooking

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black stainless steel color. It's also a great size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave especially for me because of the simplicity of operation, especially when thawing and or cooking frozen food items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a set of Samsung appliances in black stainless steel and they look so sleek and modern. It works great and I love that it is fingerprint-resistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very clean and updated. My family and I are very happy with this purchase. I am going to update all of my kitchen appliances to Samsung as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave, even better service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new Samsung kitchen set including microwave, stove, dishwasher and refrigerator and everything has been great so far. The microwave install was poorly done initially by a third party contractor via BestBuy. Once the poor installation became apparent I contacted BestBuy and their tech immediately agreed that the installation was not done properly. BestBuy not only reinstalled the microwave but actually replaced it with a new one due to damage arising from the initial install.

    I would recommend this to a friend