Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 3,539 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung all the way.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, Easy to install, love the color and matches the rest.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nuke box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with it so far it has done everything I asked of it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice an big

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the size and look of our new microwave . We strongly recommend Best Buy to all our family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my New microwave. Very nice look with the black stainless and I love the fingerprint resistant black. Perfect!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to tell us how much you love your new microwave. We are thrilled to know it has added a little something special to your kitchen. Welcome to the Samsung Experience. Happy Cooking! ^Cat Samsung

  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Microwave waay better than old microwave plus looks nice over stove

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine. Easy to install. Very easy to clean. Only downside is I wish the fan were a bit stronger.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wow Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and Clean. I love it very much. My friends must buy from BEST BUY

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave but 2 things bug me. Setting the AM and PM settings are not intuitive and you have to press START after pressing the add 30 second button.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    2305 S 17th

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung microwaves are great at the best prices and they work very well. My buyer is extremely happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the price. Not alot or bells and whistles but it does the job.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Happy, I would like to congratulate you on your new Samsung Microwave. I am glad to hear you are enjoying the unit. Thank you for choosing Samsung and being a part of our community. ^Brad Samsung

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy on the eyes

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave performs as advertised and we are very pleased with it. The wife really loves the look .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norm

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to clean and maintain. Company was very patient with installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    KITCHEN

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE BEEN PUECHASING APPLIANCES FROM BEST BUY FOR MANY YEARS AND ANY PROBLEMS WERE SOLVED QUICKLY. I WANTED THE MORE EXPENSIVE UNIT, BUT IT WAS OUT OF STOCK. THIS ONE HAS A LITTLE DENT IN THE REAR OF THE UNIT, BUT DIDN'T SEEM TO CAUSE ANY PROBLEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy operation, too bad they don’t include manuals

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy settings for reheating and single sensor press cook option for items like popcorn. Only downside was they don’t include printed manual, instead you have QR Code to pull up manual. Although the QR code did make registration with Samsung easy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very good.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Would buy again. Should have replaced mine a long time ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great microwave and very powerful. Easy to use for the kids. Nice addition to our kitchen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Not So Great … Looks Good, Breaks Early

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, this was the second one of this model/brand I had to buy because the first broke. First the door spring broke, and I fixed myself, and then the door handle broke. Original purchase was March, 2021, so should not have broken in 3 years for $359 microwave. Purchased with Samsung Range Oven. Also broke and had to replace cooktop that just cracked on its own …

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings!

      It’s disappointing when things don’t meet expectations. We would love to speak to you directly to gather more information about your experience and determine what steps can be taken to help with your Samsung microwave model. Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      When you message us, please provide us with this reference number 1147358916 to help our team pull up your information.

      Leo Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Microwave.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave at affordable price. Large 30 inch in size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is a vast improvement that came with the house when I bought it 14 years ago. Lots of great features, looks sleek and very easy to use. Love the "reheat" option! No more guessing if it's reheated out of the refrigerator. No fingerprints and installation was super easy with just a few tools. Templates provided make installation even easier--No guessing/measuring to try to get it right. Just tape the template to the wall/cabinet and drill...

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for what we needed! Works well and has lots of power.

    I would recommend this to a friend