Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,539 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave . Easy to clean and a great addition to my kitchen.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thanks for leaving a review of your Samsung microwave! ^Ty Samsung

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I ordered. Easy to install. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, very happy. Easy to clean. Will recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price and quality are the main factors that influence in my decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and has plenty of power. The fingerprint resistant finish is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for the price

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice por the price, the extractor make a little bit of noise after 3 months of using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went all black stainless and this microwave looks and works great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there 1timereviews, it is great to hear you are loving your new Samsung Microwave. I appreciate you sharing your great experience with us. We are so thankful to have you in our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as Expected - Perfit Fit - Easy Installation - Would Defenitely Purchase Again !!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look nice, perfect for the price, I loved the size, look and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave. Best Buy came through.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Love the fingerprint resistant black stainless steel. Great service from BB.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay at best.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really doesn't heat much up very quickly. The buttons are very difficult to use and a lot of times you have to press really hard to get it to operate. The light bulbs burnt out in the first week. I just feel that for the price that we paid.It should have worked a lot better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and for the look it’s a great microwave! Very powerful and looks great in my kitchen!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's always wonderful to find exactly what you want at the right price! Thanks, JBernal, for choosing Samsung. ^Jecca Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Black interior. Got this because mine was broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice new microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice new and sleek microwave. It replaced a 20 year old microwave that was getting pretty weak and the elevated buttons were cracking. I love the way the control panel is on this one. It's flat. This one weighed about half of what the old one did so was easy to put up. Works great and we love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Panel issues

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace the door due to touch panel failure. Was done under warranty. Has worked fine since. If you install this over a stove try not to boil water directly under the control panel. We think it was steam that caused the panel to fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Micro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, lots of fun features to use.....

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 5 out of 5 stars

    Good microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works great. Just that instructions were not clear on setting the clock

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dependable and hi tech

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to integrate appliance into the tech world with samsung “smart” features. Could be a little more user friendly but not too overwhelming to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to install and simple to work. Grat purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect complement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, great function, perfect complement to the rest of the kitchen appliances.

    I would recommend this to a friend