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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 3,539 reviews
  • Rated 5 out of 5 stars

    looks nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for one of my flips, it works and looks perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. It was easy to install air replaced my Samsung microwave

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 5 out of 5 stars

    easy to operate

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine. does the job. had to search internet to reset clock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an awesome microwave at a fabulous price! Highly recommend it. Very modern looking. Bought it as a gift for Step Son's new home and he loves it! Just don't forget to change the venting if you are installing as ventless. It comes as venting outside. I got it up and realized it was wrong and had to take it back down to change it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great microwave, it was easy to install and works awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best microwave I’ve ever had. Lots of great features!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy to use controls

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has super easy to use controls and is large on the inside.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave everything works fine. I am installing it myself

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the look and ease of use of this microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for an over-the-range microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a microwave to replace one that broke. After shopping around we found that most of the major appliance stores all had the same price however best buy allowed us to ship to the store and pick up for no charge (since we were installing ourselves). They provided great customer service as we picked up the microwave right in the middle of Black Friday shopping.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very nice one look good in the kitchen and good size inside

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is awesome. So far it works great. No problems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome microwave,easy to use and really high quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good working and looking microwave. Works well but does have some issues. Blower is set to the back by default. Almost no other company does this out of the box. No quick start option, must put in a time and submit it. Works great though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was well priced and works perfectly. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re a little bit disappointed with this product after 5 months of used the turntable lights was already broken but overall everything works perfectly and very easy to clean up

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your Samsung Microwave oven light. I have some information for you on how to replace this bulb for a working lit interior. See link below:
      https://www.samsung.com/us/support/answer/ANS00049242/
      Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is a great value and very simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New upgrades microwave works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old over the stove microwave stopped working so when we were at Best Buy a sales person showed us the different over the stove units on sale. The Samsung 1.9 cut ft model we chose was installed by Best Buy and works great. The 2 man crew that installed it were fast and left the area cleaned up and took the old microwave with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.Sleek and shiny..Lot of features like keep warm

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 3 out of 5 stars

    Operation Confusion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instruction sheet provided with this unit is sparse in information detail. That provided readily misleads, giving way to operation confusion.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Unreliable,

      Thank you for sharing your experience with us. And we do apologize for not meeting your expectations about our product the Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - White
      To understand further the features and specifications including the opeartion of your product.
      here is the user manual for your reference:

      https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf

      For further inquiries you may reach us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Thank you for choosing Samsung.

      Reference number:
      1144469810


      ^Ross Samsung