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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 3,539 reviews
  • Rated 3 out of 5 stars

    Un-Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interior is black…very dark and the function panel is also very dark and hard to see. After only having it about a month the turntable stopped working. Delivery was like watching The Two Stooges…they left a huge mess all over the place, sawdust from installing. They had to remove the television as it was built in directly above the microwave (same size as microwave)and said it was ready to go. In my oversight I forgot to check it and now it does not work! So overall I’m not too happy with Best Buy!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.

      To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      Your reference number: 1144734468

      Leo Samsung

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice microwave at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good microwave the price good and high-quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I waited a month to make this review. This microwave has done everything I have asked it to do. Best part is making popcorn automatically no more un popped corn. Exhaust fan is kinda loud but our last one was the same way. Clock is a little hard to set had to use YouTube. I’m happy with it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Scott! Thanks for sharing your Samsung microwave experience with us! ^Ty Samsung

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great purchase and works really well to date!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave worked as intended and was a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave - replaced an older Samsung that died after 10 years so I did not have the replace the backing plate, it was the same. Had to drill new holes in the cabinet above due to new location for those bolts. One thing you have to get used to is that the inside compartment is a dark color. Got it for a great deal as well - $200

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    looks good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it just randomly started making a really weird noise after only having it for about a month or two. the door feels like it could pull off at any moment. it was hard to install

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'd like to help with this, Csplax! I have this link (https://bit.ly/2Gut4PD) that can explain the causes of different noises you may hear from the microwave. ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item recommended to buy super easy to clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a microwave... Heats up your food... haven't figured out how the sensor works... but you can just input the time you want to cook with. The buttons are a bit stiff to begin with but seems to get better after a little use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fancy microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, very stylish and modern. Totally recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the price on this installed microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our rental. Great value and looks great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Finding a great product at an even better price is always fun! We're glad you like the microwave. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addition to my home and looks great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, easy to use microwave. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow but pretty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, works slow though. Popcorn etc takes twice as long as other microwaves from different manufactures. Might be a one off with this one but something to be aware of.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing microwave easy to install and easy to use and clean

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Double-check for features you want.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this particular model based on price vs. features. It seemed to be a good deal until we got it home and found out that our favorite feature isn't present on this model. It doesn't have a single-button express cook feature. What were they thinking???!!! Other than that, it mounted under the stove hood without too much trouble--I was able to do it myself.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Davidg,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      ^Aloe Samsung

  • Rated 4 out of 5 stars

    Too many features to figure it out easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are few instructions on how to use the many capabilities. I haven't read the online information and I need to. It is not that easy to figure out, so it is a little bit of a disappointment in that respect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave is sleak

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to match the stove and dishwasher. It works really well and looks nice. It a microwave, nothing special does it's job . Changing the time is hard to figure out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this during pandemic when there wasn't many to choose from in stock. It wasn't easy to install & didn't come with all the parts we needed.

    I would recommend this to a friend