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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 3,539 reviews
  • Rated 4 out of 5 stars

    Decent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HiSense TV is adequate. The picture quality is surprisingly good and the set up was easier than expected. The pairing with the Comcast remote required a phone call to Comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung microwave with the control panel in the door across the bottom, the warranty ran out right before the microwave broke. this microwave is the same brand but the control panel on the side and not in the door is free of the ribbon cale being flexed every time the door is opened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install paper templates that come with it make it simple. The only drawback is the settings for the clock and cook time rather complicated once you get use to it it’s ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product from Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung microwave exactly fits on over the range with my existing old microwave. The sound of closing door is little bit high when compared to my old one. The fan sounded good. All over the heat produces is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE our mew microwave! We could not close the door on the old one so its nice to just put something in an walk away :)

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 1 out of 5 stars

    Get the upgraded model

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I barely like microwaves but there was a space above my stove for it, so I bought this one. Do yourself a favor and upgrade. This is a painful experience. The glass rotating plate always comes dislodged, so I have to put it back in properly every time i use it. It has the quick 30 second timer, but you have to click it, then click start. Just get the upgrade, you'll be happier than I. Good luck!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello HeatherA,

      We understand the disappointment about the dislodged microwave turntable and the timer. Let us help.

      Below is a troubleshooting link to help with the turntable rotating performance.

      The turntable does not rotate and is making noise:
      https://www.samsung.com/us/support/troubleshooting/TSG01001970/

      You may also refer to page 21 of the user manual for details about cleaning the turntable and roller rings.
      https://downloadcenter.samsung.com/content/UM/202309/20230915151328185/O_ME4000R_ME19R7041FS_AA_EN.pdf

      Should you need further assistance in setting the 30-second timer, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148279465) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 4 out of 5 stars

    Nice microwave for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven itself is fine. The door close is louder than I would like but it was the best one for the space and i needed to replace the one I had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Microwave with MANY Features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price. Our slightly noisier than our old microwave, but that not a concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this microwave for my parents since their old one does not work. They love the black stainless steel and it is a nice upgrade to their old one. The install was very professional as well. We are happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung "Huge" Over-Range Microwave Heats Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly large capacity. 1.7 Kw means truly fast cooking. So far used only for cooking vegetables and reheating. Sensor cooking option is great. So many options: just wish Samsung would provide recipe book like other manufacturers do. Instructions are sparse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fan isn't the greatest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works great better than any other microwave owned but the vent fan feature is lacking seems a little underpowered especially for the burners at the front of the range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The presets and sensor heats work great. I never used to use those, but these work almost perfectly, so that was a pleasant surprise. Aside from that, it does being a microwave very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. This one replaced an older model Samsung microwave that lasted for 15 years. Very pleased with Samsung appliances.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are quite a few disappointments associated with this model. To begin, it does not cook evenly. The dish gets hot, but the food is warm in some areas and cold in other places. After stirring to even out the hot and cold, it is barely warm. The start button is extremely difficult to launch. I have to press it repeatedly to make it start. I was afraid I was going to ruin the keypad, which is cheap and flimsy, at best. However, after using the keys after a couple of weeks, they engage much easier. The fan is so loud, you have to raise your voice in order to be heard by the person standing near you. The overall roar of the microwave is loud, as well. While in use, the interior lighting is very dim. The keypad functionality is definitely not intuitive. There is no User Manual included, so you will need to go online to figure out how to set the time, how to use the timer, and other features this microwave offers, which are not apparent how to use. Another distressing feature is that you cannot have the microwave actively cooking and set the timer at the same time; it is either one or the other, but not both. I do see fingerprints on the surface, but they are easy to remove. Overall, it is a disappointment and I would love to be able to exchange it for an upscale model, but would not want to pay another installation fee. With time, one would be able to figure out its shortcomings and use it effectively. If you are seeking a more user-friendly microwave, do not select this one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Starlight,
      I see that you are having some concerns with your Samsung Microwave cooking and I would like to offer some assistance to ensure you are getting the best performance from your machine. See link below:
      https://www.samsung.com/us/support/answer/ANS00049159/
      https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf
      We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Homemaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave. Bigger than the one used to have. Son had put finger prints on the microwave took a dry towel and wiped them off

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave. i am sure that you will love this clean sleek product. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Bought a cheaper one and tried to use it. We took it back and this one was great! Tx bvsfilmproductions.com

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the range Mircowave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift and has my husband install for my mother in law. She loves it! It matches her kitchen well and looks fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved our other microwave, but it did not match the kitchen nor other appliances so we replaced it. This microwave is just a good, perhaps a bit sronger. Cooks items evenly (if a microwave can do that!) Makes an enchanting sound when the item is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was easy to install. Came packaged well and works great! Very nice looking microwave. Replaced another Samsung microwave that I had for 9 years. Hoping this model lasts as long. Great price for an over the range microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing microwave use it all the time definitely an upgrade from what we have used

    I would recommend this to a friend