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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,539 reviews
  • Rated 5 out of 5 stars

    Affordable and practical

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had any issues with this microwave. One thing to keep in mind is the inside is dark and the light doesnt illuminate the inside well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Installment was a little difficult, but manageable. The sound quality is at a good level not too loud that it will wake up the entire house, but not too quiet that you don’t hear it. Really recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice and spacious inside. I love the blue color inside instead of the basic white which can become difficult to stay white. It's definitely no fingerprints left behind. Sleek and makes my kitchen looks luxury. Looks exactly like the picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Microwave/Fridge/Oven/Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the Items came in nicely and securely a bit of fun due to my Dishwasher being an older model and hookup but that got sorted out. The Salesmen where happy to help and took care of my questions in a timely manner.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Ryan! Thank you for your review and choosing Samsung. ^Nic Samsung

  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Unsatisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good size microwave however the latch sticks and the microwave runs on its own due to this.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I see you are experiencing issues with your Samsung Microwave. I understand this can be very frustrating but we would love the opportunity to see when we could get a certified technician scheduled to resolve your issue. Please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143365368. We welcome you to our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice microwave. At first I wasn't sure if it worked because the buttons take more pressure than expected. It fit as expected where it was installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s beautiful and it works perfect. It’s easy to use. If you have a Samsung stove, it’s set up the same as the stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know about long term longevity but I got it in a pinch to replace a Samsung microwave that suddenly stopped heating right before the sale of my home. My dad and I were able to install it quickly and it worked just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this microvalve to replace a 11 year old model. The controls are well thought out and intuitive, cooks and warms food consistently and is a great update for our kitchen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    FIRE HAZARD

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look of it but only lasted 8 months. Turned it on the morning and it didn't cook anything and started to smoke. no fire but I was home this time. since it is so new I am hoping either best buy or Samsung will replace it..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. It's just not very user friendly, can be a little confusing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simple

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For carrying the Samsung name I thing this microwave would have been much better. For starters, you need a degree in technology to set the time on this microwave, then using the oven you have to hard press all the buttons to get a response, it’s like the buttons are kiddie proof. The operational part is fine, it gets the job done. No quick set buttons that I am use to with other microwaves like, hot water, popcorns, add minute, etc etc, Very very very simple $250 plus oven

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Foxtrot15! We're so grateful to you for sharing your insightful feedback about this microwave. We're always looking for way to improve the overall customer experience. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Decent Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice for a microwave. Nice interior. Only complaint is how hard you have to push the touch panel to get it to respond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Microwave. I have all Samsung Appliances and I have always had great experiences from them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keep looking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    50 watts less power than its predecessor. . . . But seems to heat at about 60-70% of the power. Popcorn takes a minute longer and leftovers take longer. I wanted to buy Samsung as our former Maytag had a Samsung magnetron and we were pleased with its performance. Check others before choosing this one. If this was my first microwave. . . I wouldn't know any better.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave. We are glad to be your newest addition to your kitchen. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 2 out of 5 stars

    Not as good as we hoped for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After three weeks of use we're taking it back. Our previous Microwave died hours before company coming for dinner and this seemed like a good alternative to having to pay a technician $100 to tell us that the $250 magnetron needed to be replaced. So I went to BestBuy, picked it up and installed it. It looks good and matches our Samsung Refrigerator but it has some drawbacks. Much to our surprise, we discovered that there are no express buttons, something we use all the time. Secondly, to my wife's chagrin, she discovered that you can't use the kitchen timer and cook in the microwave at the same time. That's a feature she has been so used to in two previous microwaves, she has said it has to go back. Thirdly, the touch screen seems to require much more pressure than did our previous model, and more than GE, LG and Frigidaire models we tested at homes of friends. Also, the flimsy operators manual printed on cheap newsprint is not well written and devoid of information one would expect for a somewhat complex machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sales person was knowlegable, friendly and not overbearing. he explained the advantage of joining the totaltech package. plan on buying a flat screen TV soon and will use the totaltech for installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dark but lovely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you can not see the food that’s being microwaved from the outside. It’s hidden to the human eye but most importantly there’s a really cool blue inside the microwave. So it doesn’t look like a normal typical microwave you would buy from anywhere.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for letting us know what you think of the microwave, Hrobles1503! We love hearing from our satisfied customers. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works very well. I especially like the sensor settings the reheats your food.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BIG!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it because it covered too much space. Perfect for head butting. It needs to be hung really high to prevent it from being an obstruction.

    I would recommend this to a friend