Customer Ratings & Reviews

Nice, we like the interior, easy cleanup. Only issue is by controls ss covering is very thin and may dent easily.

It works as it should. Replaced our old model that lost the door spring. The door does not align looks bad, looks likenit is sagging on the hinges... we would have brought it back but already installed and destroyed the box.

Immediate friendly service and our microwave was matched. Great price. Will go there if needed Extra thank you to the person who took the extra time to find what we needed. Again Thank you

I had a Whirlpool black stainless that pooped out in just over a year. This Samsung seems to be much more solidly built. For the price, it should be and I hope it lasts a good long time. Since I just purchased, I can't accurately review it.

Really good product. Had to have it delivered again because there was a scratch and dent on front of microwave.

Their microphone is very fine. Service is very good and also their customer service is very fine.

One of the features that I like about this microwave is the strength of the air suction. No smoke or food smell all over the house. I usually use it to warm up food, melt butter and defrost food.

Have had it for about a month. Beautiful microwave inside and out. Only negative is that you have to press kinda of hard for the touch Pad. Not sure if there’s a sensitivity setting. Popcorn button works nicely on movie night

The microwave is very functional. I like that it finished the setting and once you take out your item, you don’t have to return 2 minutes later to turn the beeping off, like my old microwave.

This is another great product with a heat sensor. It knows when your food is hot enough and ready and cancels the remaining time if need be. Very cool. I’m

The clerk had good product knowledge and was very professional. The installer was very impressive: he did the job in less than a half hour, cleaned up and finished up. Your operation is well oiled machine even at times like these.

Great over the stove microwave, very clean look, runs quiet.

My 14 year old Whirlpool microwave failed so I replaced it with the Samsung. Things I like: - It isn't broken - It has a turn table on/off button - Not very expensive Things I don't like: - Light underneath over stove gets brighter/dimmer as the magnetron goes on and off at lower power settings - Over stove vent fan is extremely loud even on low. - Very difficult to see inside while cooking. Either the light is too dim or it's the grill in the door. - Never shows the power level it is cooking at. Sometimes I miss enter it. - Manual is nearly useless just like every other Samsung product. My old microwave showed very little on the display, but this Samsung shows even less. Long ago I had a counter top Amana that showed everything including a separate digit for the power level. Couldn't determine many operating details over the Internet since very few are every mentioned, even in the manual. It was inexpensive enough that if I ever happen to find a decent microwave I will junk this one.

Great item for the price, the handle did break off on top but I was able to fix it and have had no issues since

Enjoying the microwave. Old whirlpool went out after 10 Years. My first Samsung and love the new features. Reheating a lot quicker than old microwave.

Instruction manual very poor. Does not even tell how to set clock. The one that came with the unit was printed on cheap news paper

Works great. No operating manual included. Had to call Samsung to download 24 page manual to learn what the buttons do.

not as good as the last one but it works, however when i opened the box the glass round tray was smashed they said there is nothing they can do because i didn't open it in the store to verify it wasn't damaged????? live and learn

Our microwave died on us. Purchased new one at Best Buy and it was installed within a week free of charge since we have Total Tech. Thanks again Best Buy.

I have no problems with this item. I would buy again.