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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 3,539 reviews
  • Rated 4 out of 5 stars

    Cool microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is part of our new kitchen appliance package. The microwave is really nice. Setting the clock seems to be a common problem though.

    I would recommend this to a friend
  • Cons mentioned:
    Heating

    Rated 1 out of 5 stars

    Not worth buying it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time that I bought this over the range microwave and the 1st one last me a year I bought it Open Box and the 2nd one last me 8 months bought it brand new and both were making a weird noise and also stop heating and fans stop working few weeks later

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JonR, having a reliable microwave is important for reheating our food. Allow us to help.

      If your microwave is making a noise, here is a guide to help you. Please read through the options of noise available and match the noise you hear from your microwave.

      Samsung microwave is making unusual noises
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      Below is a link to help you diagnose why your microwave stopped heating.

      Samsung microwave is not heating or has stopped working
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      Should you need more assistance with your vent fan, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147651403) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Overall it is good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controls are more difficult to engage than the same model we had previously. For example, the time is difficult to set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not sure this would fit in the space we had!!! After talking with a Best Buy associate, we had it delivered and installed. No problems whatsoever! Works perfectly. Love the quietness if it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Samsung Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints, but do so enjoy my new microwave. I was used to putting something in our old micro without having to put more light on in the kitchen, not so with this one, though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a vreat microwave but unfortunately i needed to return it and get a low profile microwave

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Casey! Thanks for your review! ^Ty Samsung

  • Rated 5 out of 5 stars

    Excellent microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and great customer service. Installed nicely by very polite and professional gentleman.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good appliance. Works great. No issues. Bought the matching microwave as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great above-range microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfect fit and works as I expected. It’s powerful enough, heats food evenly, I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello: The people in store are positive and very nice!! Service- Fast Location- Good for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchaser

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was a good value. I like the various options available. All in all, very satisfied. Thank you for allowing me to review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Works smoothly. I bought online and wasn't expecting a dark metal interior - only drawback to this is not seeing some messiness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I have only had it for a couple weeks but it works great so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good microwave. So far there has been no problems. It’s big and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. This is why people dont like to do these surveys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a microwave love it. I would buy it again. I like also how you have a bright light underneath or a night light which ever you pick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation, by qualified techs. Not like

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were excellent. Nice Microwave. Works well. Not like the Samsung Oven that the "other" techs installed and left me with a gas leak!! Still waiting for new stove.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a microwave, nothing special.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cooks fine. It matches the other Samsung appliances. But why it costs $100 more to have this model with a blue inside vs the white inside is ridiculous. Also no innovation for the price- incandescent lamps, same screen, buttons, and sensor features as a 30yr old microwave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave, had it for couple of weeks no issues tricky adjusting time . Works like a charm so far .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This replaced an old Samsung microwave from 2009. The only complaint is having to adjust the bracket and drill new holes.

    I would recommend this to a friend