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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 3,539 reviews
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking but cannot figure out how to set the clock very frustrating . I guess I have to call Samsung

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave OVEN heavy in the oven part

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick cook times. Inside looks like a conventional oven and cleans well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung not bad at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cook good no problem in setup just one little problem is cooking can't see through the window

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very similar to our 14yr old Samsung over the stove microwave! Works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the cheap microwave that came with my house died I was worried it would be hard to replace. It was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. No problem with installing. Matches other appliances

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there 122white, I would like to congratulate you on your new Samsung Microwave and appreciate you for taking the time to post your review. We are glad that you were able to get your unit installed easily and enjoying your new machine. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is fine, except the temple they sent with the unit to install it under the cabinet is not accrued.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Less than average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Louder than average…. Inside glass tray slips out of position easy and gets off spin. Dark inside colored like and oven does not allow you to see splatters. This can be good and bad. Light is dim also.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We know how it feels going through all this with your appliance, ValerieB. Let us help.

      Here is a link with information about microwave sounds and why they happen. Browse the guide and select the sound similar to what your microwave creates.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      We have also provided the user manual. See page 23 for the recommended actions when the cooktop lamp is too dim and if the turntable rotates improperly.
      https://downloadcenter.samsung.com/content/UM/202309/20230915151328185/O_ME4000R_ME19R7041FS_AA_EN.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146723540) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 3 out of 5 stars

    No Express Cook Option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is just ok. I doesn't have express cook options, and it doesn't come with an instruction manual. It works fine as-is, but the failure to include an express cook option is disappointing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Airjoy,

      We can see how disappointing it is to not have a feature you are looking forward to on this Samsung microwave model. Let us aid you with this microwave.

      The microwave is equipped with sensor cooking. The sensor cooking buttons work the same way as express cooking where you press the buttons on the control panel. The difference is with sensor cooking, instead of the number keys, you press specific buttons like popcorn, potato, pizza, frozen entrée, reheat, and veggies.

      I have shared this model's user manual link. Please turn to pages 9 and 11 for the control panel outline and the sensor cooking buttons.

      https://downloadcenter.samsung.com/content/UM/202309/20230915151328185/O_ME4000R_ME19R7041FS_AA_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146743759 to help our team pull up your information.

      Leo Samsung

  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a while to figure out how to set the clock. Also, buttons take a bit of getting used to, but overall is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave. Only downside is its not all fingerprint resistant. Like the buttons are the most high traffic spot and fingerprints show. Nice feature with sensor cook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased this Microwave, so far so good. The technician Carlos who installed the new and removed the old microwave was great. We appreciate his respect in our home. Thanks Carlos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A slight upgrade from our other Samsung microwave (that pre-dated our home purchase). It opens much better. The black interior is nice for camouflaging splatters, but makes it a bit darker inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good! I would definitely recommend if you want a reliable microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelente produc run fast very quite like Samsung products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one works well! I have zero complaints. I especially like the blueish interior and how it matches their range of the same style.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate microwave

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good OTR microwave. Will throttle down the fan by itself when starting the microwave, and fan will stay throttled down after you are done with the oven. Overall, a good microwave for the price. Also, hard to remember how to reset the clock without searching online. Did not come with a manual.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    my new microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an excellent cooking job. There are many options and we like the brightness choice on the overhead light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Samsung microwave!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung microwave! It is so easy to use and has an excellent reheat feature that senses the food so well. And it looks so good above my Samsung range!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, sc123. Thank you for leaving a wonderful review on your Samsung microwave! ^Ty Samsung

  • Rated 5 out of 5 stars

    Microwave for lodging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the qualify of the product and installation

    I would recommend this to a friend