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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 3,539 reviews
  • Rated 4 out of 5 stars

    Good small microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smaller microwave. On button hard to push! Controls hard to understand. Manual doesn't help much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ⭐️⭐️⭐️⭐️⭐️. Great performance, easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best microwave I have owned. It is simi smart and it cooks and warms well!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They should stick to TVs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door had imperfections so it had to be replaced right away. It occasionally rumbles while running. The glass that covers the stove light was broken when received. It doesn’t come with any manuals. It is as dark as the back side of the moon inside and the control panel is not easy to read when the kitchen is dimly lit.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Sparky, I see your design concerns with your Samsung Microwave and would like to share that with our design team for new products. We are here for you if you need any further help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1144067467. We thank you for being a part of our Samsung community. ^Brad Samsung

  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box. Nothing wrong with it. Good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and does its job. easy to work with only bad thing is the inside is dark

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, I don’t use all buttons. Heats evenly. No one press for shorter times, must always press start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great, only one problem i didn't get my operations manual. don't know how to change the time on the clock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over the range microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this microwave, so far it works really well. I like the extra room on my counter.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey! We hope that you continue to enjoy your Samsung microwave! ^Ty Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. It worked out very well for us. Quality is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Classy microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a nice looking has an options very quiet, I’m gonna stick with Samsung when I purchase my dishwasher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works very well. We live the dark grey interior. It seems to be more powerful than the regular 1200 watt oven.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Workswellj

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but it wd b good to have a single tap 1 minute button

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pop all the kernels in a bag of popcorn

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave oven, the sensor cook option cooks all the kernels in a bag of popcorn without burning. that by far is superior in the microwave industry

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Don't Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this microwave in July of 2023 and the door has already broken and of course the warranty has expired. I called the repairman that Samsung connected me to and the repairman said it would cost $570.91 to replace the door and that's after we paid $119.00 for the service call. I'm goijg back to Whirlpool.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SeanO,

      We all want our appliances to be in good condition. To help you check the availability and compatibility of your microwave's door, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147611090) to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 5 out of 5 stars

    Solid microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performer for a microwave, it heats food with efficiency

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sticking with Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for another Samsung microwave that broke way too early. I am hoping this one lasts longer. I have all Samsung appliances so I wanted to stick with the name. I hope this one will change my rating of Samsung microwaves to excellent in the future.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Dave,
      Congratulations on your new Samsung Refrigerator. We are glad to be your choice for your newest addition to your kitchen. If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143060671. We thank you for being a part of our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Kitchen favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It warms the food just the right temperature and love the appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition and exactly what I was expecting, no issues or complains about the product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door doesn't match up perfectly with the body which is a odd but other than that it works great.

    I would recommend this to a friend