Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 3,539 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Retro fits perfect in the old opening.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, outside venting lined up pefecting and the 4 speed fan clears the room. This model does not have smart things but i couldn't justify the $600+ price tag on the models with that feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needed 2

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a second one due to the original not working and shutting off randomly. Customer support at Samsung was terrible, but Best Buy support was awesome. Now that the new one is working right, it seems great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compliments my other black stainless steel appliances & heats up my food better than my old microwave. I find myself putting less time on this than I would on the old one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great selection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the functionality, great over the stove fit & the beautiful color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really live this microwave. Has lots of bells and whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an upgrade for me ,had a ,but the same brandsmaller one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave and the installers knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item, it works as designed and its full file its propuse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My microwave

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product Good product Very nice microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above stove microwave I love it, so much more extra room on my counters, it looks beautiful, it heats food up nicely and evenly, love black stainless steel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great but the buttons aren’t as easy/responsive as it should be

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there! Thank you so much for your review. Here is a link to a troubleshooting guide that may help with your concern on your control panel (https://bit.ly/32EC13N). Thank you for being the best part of Samsung! ^Shay Samsung

  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product and great help from BestBuy home services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Aplliance.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until know the microwave is working perfectly. It looks very good in my kitchen and it match my appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would of loved it if it came with the instructions on how to set it up. Not in the box had to download

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is The Best!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung microwave. Salesman was a great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for old microwave.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good overall. Works great. Replacement for a 10 year old microwave that quit. Easy Replacement. Got a great price from Best Buy .

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Bill, I am happy to hear you are loving your new Samsung Microwave. I know how great it is when all your expectations are met and I am so glad we were able to do that for you. We thank you for being such a great part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved it so much thst we bought the same one again for another property

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting one for a long time, it works great and saves a lot of space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Title

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for our prior Samsung. Easy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had it a month yet, but so far it has been great.

    I would recommend this to a friend