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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 3,539 reviews
  • Rated 5 out of 5 stars

    The best you could ask for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has a lot of space, more that its actually needed. I bought this though for wall mounting and it is very sturdy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    controls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    controls not easy to see, should be brighter. default settings should be highest and displayed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good review and cooks fast but defrost system is not very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No keyboard lighting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but keyboard keys do not light up making it difficult to see in low light.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave. We bought this to replace our 10 year old unit that failed. this one is much quieter and looks great, It was relatively easy to install myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing how it heats up and cooks. Controls could have a few options for reheating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave for a great price and used it in one of my investment properties. It seems to work great and I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Install was less than 15 minutes in and out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality works great no problem I like the stainless steel look

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Microwave if you get a good one.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took us 3 tries to get one that finally worked but as the say, the 3rd time is a charm. The first one stated making a loud hammering sound after about a month. The second one had a problem with the cooling fan hitting the shroud. thank goodness for the Best Buy protection program.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      Your honest review of your microwave is very much appreciated.
      We're delighted to hear you're happy with it!

      Have a great day.

      ^Charles Samsung

  • Rated 4 out of 5 stars

    Ok product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good microwave. Don’t like that I can’t cook simultaneously with timer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and works great! Clean and sleek looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung appliances. I did return this one because they came out with a model that was handless which I preferred more. But it’s all about ur preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    over the stove microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy I would recommend cooks evenly, I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Black microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works fine. I had a hard time finding a black microwave oven, as everything now is stainless steel, and I had to match the color to my other appliances. It is easy to use. Setting the clock is tricky, as it is done by pushing illogical combination of buttons, though.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there JanoM! Thanks for sharing your Samsung microwave experience with us! ^Ty Samsung

  • Rated 5 out of 5 stars

    Daily meal needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand and definitely an upgrade from my previous MW. Not about bells and whistles for this, but it does the work. Thank you Samsung and Best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes great with the rest of the appliances in my kitchen. I had a difficult time setting the clock however I just imply it at midnight and started it overs that way

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need strong fingers to press the numbers/buttons.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave. I see that you are having issues with this control panel. Do know that this push button control panel works best when using the pads of your fingers. There is another panel that we make on some models with a touch glass panel. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung New Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very happy with our new microwave. It has met all of our expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far everything looks good this is my first day so

    I would recommend this to a friend