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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,539 reviews
  • Rated 4 out of 5 stars

    The item is good in use and way too overpriced for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is good in use and way too overpriced for this

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave but missing grease grill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was missing one of the grease filters in the bottom. How can I get one. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought for a house I was putting up for sale, but Best Buy had the best deal, installed without a hitch and was on time

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Mark! Thanks for your review! ^Ty Samsung

  • Rated 3 out of 5 stars

    For the price expected better quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave template didn't match up had to make my own and the bracket is the sharp like a razor blade got a nice cut out of it flimsy and thin

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Anthony,

      Thank you for your observation of our products. Rest assured that we are working to improve our products and services with the help of your reviews.

      We would love to speak to you directly to provide more assistance with your experience with your microwave. Please don't hesitate to reach out to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146940555) to help our team pull up your information when you message us.

      Have a great day!

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Easy to setup and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has many useful programs and cooks or reheats food perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a range microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, it microwaves just fine. Matches the set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one problem is the information Manuel was not for this model. Had problem setting the clock. Manual said option setting. So had call the company to explained.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it some, but with the shut down of all I need to wait until I can get someone to help me install it. Meanwhile it is just sitting on my counter. As of now, I am not impressed with the touch keypad,l it appears to need a harder depress that other.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback! ^Ty Samsung

  • Rated 5 out of 5 stars

    Purchase Samsung microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the microwave for six months plus without any issues. So far a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as advertised!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly, large capacity, excellent directions. Easy to install and fit into existing cabinet. Very pleased, would highly reccomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the efficiency of the microwave. I do not have to warm my food up for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Microwave, i will recommend sumsung at all times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Cook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is nice . It’s works well. I just need to get a cover which didn’t come with one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung replaced my old GE. It heats faster and has a larger interior. We are very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the item itself, had a problem with promised delivery date, but has been resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product. Definitely a good price at best buy. I had similar one which lasted for 5 year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. Working so good so far. We will recommend this one to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave can fit a smaller pizza box inside if needed and has a variety of functions. Really like it and the way it looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MLBBLM

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works pretty good had my sons install it and it is work well. Just the start button has to be press hard to work, but all is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great interior

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because of the interior, it is not plastic, so it is easy to clean

    I would recommend this to a friend