Customer Ratings & Reviews
- Model:
- ME19R7041FW
- SKU:
- 6358148
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.
This summary was generated by AI based on customer reviews.
Nice running microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only problem was setting clock. Wish it came with a “ how to” booklet.
I would recommend this to a friendWorks Great! Looks Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Nice! Works Great! Highly recommend! Sleek looks and ease of use. A great addition to any kitchen.
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with product and definitely recommend others.
I would recommend this to a friendSamsung microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, but wished it had a “quick button “
I would recommend this to a friendGreat microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many cooking options at a discounted price nice interior
I would recommend this to a friendLove black stainless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this along with other kitchen appliances and love color of it.
I would recommend this to a friendOver the range microwave review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is a perfect size a wattage for day to day use. It looks very nice in the kitchen
I would recommend this to a friendMicrowave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price on time delivery and took out of box. And
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lights aren't bright enough but microwave is great. The fan is powerful.
I would recommend this to a friendBrand response from Samsung
Posted .We appreciate the feedback you provided about your microwave. Samsung is continually improving its products and services, and your feedback is vital to that process. Thank you for being a part of the Samsung family! ^Cat
Has great features
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've tested the sensor reheat and works great for refrigerated left overs
I would recommend this to a friendNice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job I like the sencer feature takes the thinking out of reheating
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful microwave. Works great. Only difficult issue was setting up the time. Instructions not good. Quality and functionality so far great.
I would recommend this to a friendBrand response from Samsung
Posted .We appreciate the feedback you provided about your microwave. Samsung is continually improving its products and services, and your feedback is vital to that process. Thank you for being a part of the Samsung family! ^Cat
Nice unit.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working perfectly. More fan speeds than I need on exhaust fan. High speed is a little noisy. Solid unit overall. Good quality.
I would recommend this to a friendDoesn't last
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to install with the included template. Microwave worked for about a year and a half. Now it wont heat everything runs like it would normally just wont warm anything placed inside. I am torn, I have the mounting installed, so do I just get the same model or do I change models and have to mess with the installation again. Last microwave lasted 20 years and was still running but we were remodeling and no one wants an almond colored microwave with all the other appliances being black stainless steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Steve!
Thank you for reaching out to us. I see you have some concerns with the Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black stainless steel. I sincerely apologize for the inconvenience if your Samsung Microwave doesn't heat anything. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Samsung Microwave is Not Heating or Has Stopped Working": https://www.samsung.com/us/support/troubleshooting/TSG01001963/.
You may also refer to the user manual about some "Troubleshooting Checkpoints" if it occurs on your Samsung Washer" on pages 48-51 and "Information Codes" on pages 52-53:
You may also refer to the user manual about some "Troubleshooting Checkpoints" if it occurs on your Samsung Microwave" on page 23: https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf.
I also shared the link about the warranty information of your Samsung Microwave: https://www.samsung.com/us/support/service/warranty/ME19R7041FS/AA.
Your Samsung Microwave is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:
One (1) Year Parts and Labor
Ten (10) Years Magnetron Part (Part Only).
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144643085
Have a great day.
Melardo
Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as expected had it delivered to my car easy to install
I would recommend this to a friendSpacious quick microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love everything about it especially the ample amount of space inside. It also cooks food or warms it up pretty fast.
I would recommend this to a friendDead after 18 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working, not heating, after 18 months. If you get this microwave get an extended warranty. Also very loud and not as powerful as last brand, which lasted for 15 years.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JamesS!
Thank you for reaching out to us. I sincerely apologize for the inconvenience if your Samsung Microwave stopped working or did not heat, which was less than ideal. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Samsung Microwave is not Heating or has Stopped Working": https://www.samsung.com/us/support/troubleshooting/TSG01001963/.
I also shared the link about "Samsung Microwave is Making Unusual Noises": https://www.samsung.com/us/support/troubleshooting/TSG01001968/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144731307
Have a great day.
Melardo
Samsung microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very satisfactory, good quality product as expected highly recommended
I would recommend this to a friendIt is a good product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good. It just took a really long time to get it installed.
I would recommend this to a friendHad to return
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one we purchase made a loud grinding noise when running. Already had it installed. Had to remove it and return for a replacement. Would have traded for a different brand but would have had to change out everything. New one worked fine but was definitely an inconvenience.
No, I would not recommend this to a friend