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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,539 reviews
  • Rated 5 out of 5 stars

    good choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price for an over-the-range microwave with large capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave to accent your Samsung stove. It is blue ceramic inside, and does a great job heating up food quick and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant go wrong here!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is such a great upgrade from our old microwave. Works great for needs. Love the black stainless look too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SE WALKER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is really nice, and it looks good with the new range that matches it. I replaced my old 21yoa microwave, with this one, I am still learning how all the features work. I would recommend this to anyone looking for a new microwave.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed user.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy. Poor control. Does not operate as was expected. May soon fail due to the noise heard while working. Shakes surrounding cabinets.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Ambroise,

      We can feel the disappointment you have with the microwave. We will help you in every way possible.

      We recommend checking the resources below to check what is causing the noise from the microwave.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      Should you need support in the future, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1146697891), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Excellent simple microwave.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this microwave to go with a matching set of new Samsung kitchen appliances. Looks good, works great. Simple micro with a turntable.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is proud to be a wonderful addition to your home. Thank you for sharing your feedback with us. ^Lo Samsung

  • Rated 4 out of 5 stars

    Micro wave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just got it that's why I ca only say it's was good for no

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. The only drawback is the numbers are hard to read unless you have a good light on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that when runnig it is noisey. The interior has a dark background and cannot see very well the cooking (boiling?).

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We understand that dealing with a noisy microwave can be disappointing. Let us help.

      Here is a link with information about microwave sounds and why they happen. Browse the guide and select the sound similar to what your microwave creates.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      For further assistance with the interior dark background, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you.

      -Angelica Samsung

  • Rated 4 out of 5 stars

    Good microwave so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this microwave in my kitchen and it has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect match.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement unit much better than builder grade it’s replacing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The only choice I got

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good for now and I hope it last longer than the old one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave 2021

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious easy to use.goes with stove we just purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly where our old microwave was. Easy install. Works like a charm!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to update kitchen appliances before selling home. Couldn’t be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Placed my order. Scheduled pick up. Microwave was placed in trunk and away i went. Verg fast and smooth operation. Good job Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best microwave ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was ultimately surprised by the price and thought it would be junk but it was the best purchase i made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unit at a decent price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit at a decent price. Does everything we need it to do. Only downside is the fan is LOUD!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved the microwave its very deep.good features also got it on sale

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good stuff!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good! I think this is a solid overall product.

    I would recommend this to a friend