Customer Ratings & Reviews
- Model:
- ME19R7041FW
- SKU:
- 6358148
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.
This summary was generated by AI based on customer reviews.
Stainless steel is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great...my wife loves the stainless steel look compared to the 12 yr old black appliances we had at first.
I would recommend this to a friendBrand response from Samsung
Posted .Hello! We're excited to hear that this microwave was a great fit for you! ^Ty
Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to update kitchen appliances before selling home. Couldn’t be better.
I would recommend this to a friendNew Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit perfectly where our old microwave was. Easy install. Works like a charm!
I would recommend this to a friendPerfect match.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement unit much better than builder grade it’s replacing.
I would recommend this to a friendNot a fan
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new home and replaced the microwave with this one. The door does not align and the cover inside for the microwave element is like a piece of cardboard. Much prefer the last one we had which was an LG - this feels and seems cheap. Not a fan, likely will be replacing with a different one.
No, I would not recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st microwave was delivered smashed, 2nd one I had to pick up and it works good.
I would recommend this to a friend- Pros mentioned:Performance
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color looks great with the stove fits great and works great
I would recommend this to a friendBrand response from Samsung
Posted .Hey Tank! It's always nice to be able to find the style and function you want. ^Jecca
Disappointed user.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy. Poor control. Does not operate as was expected. May soon fail due to the noise heard while working. Shakes surrounding cabinets.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ambroise,
We can feel the disappointment you have with the microwave. We will help you in every way possible.
We recommend checking the resources below to check what is causing the noise from the microwave.
Samsung microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Should you need support in the future, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1146697891), and it will help our team pull up your information.
^Rodel
Solid microwave.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid microwave. Was to use. Love the fan, very strong.
I would recommend this to a friendPerfect for me.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit does all I need and more. It completed and compliments my purchases of oven and stove. I couldn't be more satisfied.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be ok so far. Heat sensor works great. Defrost works great.
I would recommend this to a friendGreat little helper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has done it again. This is such a nice Over-The-Range Microwave. It does everything you would want it to and more!
I would recommend this to a friendGood OTR MICROWAVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a good looking OTR microwave with sensor reheating.
I would recommend this to a friendWorks fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is that when runnig it is noisey. The interior has a dark background and cannot see very well the cooking (boiling?).
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand that dealing with a noisy microwave can be disappointing. Let us help.
Here is a link with information about microwave sounds and why they happen. Browse the guide and select the sound similar to what your microwave creates.
Samsung microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
For further assistance with the interior dark background, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you.
-Angelica
Love the size
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, only down fall was I couldn't get it put in by Best Buy
I would recommend this to a friendPOOR PURCHASE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I am not very pleased with this microwave. First of all, the directions enclosed were vague and in some cases incorrect. I had to go on line and search for this model to get directions for setting the clock & using some of the features. Second, the "buttons" are very hard to push and are offset from the marking above them. Sometimes I cannot push hard enough to use the feature I need! I would have returned it if I had not had it professionally installed by a contractor other than Best Buy. This Samsung microwave looks nice but being so hard to use, having to pay for shipping & installation makes it a poor buy unfortunately. I am 77 yrs old and I need major appliances that are easy to use and come with directions that make sense!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having some concerns with your Samsung Microwave buttons. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143032330. We thank you for being a part of the Samsung family. ^Brad
Great Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second microwave of this model I've purchased. The best feature is the "Hold Warm" setting. Great Samsung product.
I would recommend this to a friendRecommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works well, no complaints. Installation team was friendly and efficient. Recommend Best Buy and Samsung.
I would recommend this to a friendWorks great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to upgrade my microwave. It works great and has some new features for me like a light dimmer switch for over the range.
I would recommend this to a friendWork as intended
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect and it has a very nice finish as well.
I would recommend this to a friend