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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 3,539 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great kitchen solution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freed up much needed counter space. Much larger but slightly less powerful than older high end 1250w that was replaced. Minimal difference in cooking time. The exhaust fan is a great addition and it's quite effective even without venting outside. Installation took a little time but was much easier than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    fits the bill, affordable and quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love this microwave. I bought a Maytag in 2017 and the LCD screen went out. While the microwave still worked we couldn't see the time. We shopped around for a new one and the rest of our appliances are Samsung so we looked at this one. The price was really affordable and it was fairly easy to install ( w/ 2 people). I do wish these companies would have universal brackets holding them up because our wall is behind the microwave is starting to look like swiss cheese so hopefully this will be our last one !

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung microwave is new and sleek looking. It has more features than our old one. Been great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good microwave for the price. Looks great! Not too complicated so easy to use.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I couldn't agree more, khayes9999! Thanks for being the best part of Samsung. ^Jecca Samsung

  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Very quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is very quiet & easy to use. Doesn't have a bunch of complicated buttons. Practical & easy to install. Installation took about 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    You can trust this one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy, although the directions didn't exactly match the microwave. Don't try to do it alone. While not heavy, it's bulky in the sense you might not be able to keep it steady and aligned by yourself while making the connections. Great features, beautiful in and out. Even has an ECO feature to turn off that pesky blue lighted panel. I doubt it's saving much energy! Perfect match to the refrigerator and convection oven I already had. Best Buy employees ordered and received it quickly. They price matched a big box hardware store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty decent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the microwave for 3 years now. The only issue we had is the handle braking off, which was replaced by the warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy installation - works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this model Samsung to replace our 12 year old unit that had given up the ghost. This microwave works quite well, is pretty quiet, as was easy to install. If you haven't tried to install one of these on your own, search for a video on YouTube for step by step instructions. It really is pretty easy - but be sure that you have a helper. You need about 4 hands to hang it up. We also moved the stove out from under it so that, just in case we dropped a tool we wouldn't damage the glass top.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very nice and pretty easy to use. Very quiet, which that’s what we were wanting.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice product. I like the looks of the stainless and black, very clean. The porcelain inside is easy to clean. The presets on the inside are very helpful and easy to use. The key pad on the outside has many features that I use on a regular basis. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Microwave. Easiest to clean we ever had.....inside and out. The fingerprint resistance really works. The programs also work better than on any other one we had before. Popcorn for instance comes out absolutely great with the popcorn button. The sensor is just awesome. The whole family loves this microwave. I can highly recommend this microwave.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Alfie122! It's so great to hear how happy your family is with the microwave. Thank you so much for the 5 star review. ^Jecca Samsung

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Less Powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Samsung set to complete our appliances. Although the size is big, it is not powerful enough to to warm up or heat the cold items per our desired warmth. Samsung could have added more power to this microwave. We are less happy with this product than other appliances. Let’s see how long this one last. This will be our third microwave in last 15 years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Size

    Rated 5 out of 5 stars

    Great microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is very spacious and easy to clean. Works great and easy install.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung microwave is a game changer! Fast cooking with even heat distribution, sleek design, and user-friendly controls. Perfect for busy lifestyles. Highly recommend for quick meals!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons not as good as my last one. I could just the minute button and not hit start, now I have to hit start every time. Also hard to find the cancel or clear button, still not sure which one to hit. Handy to just pull the door open, nothing to push, like that. Works great and fits in well.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Nice size; easy to handle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek exterior, with a nice, blue-lit display. The interior is unique...not stainless, or white, but rather a blue-gray speckled interior. Super easy to wipe clean, and due to its coloring, doesn't show spots very readily anyway. Numerous function buttons that are easy to understand. My only complaint was trying to figure out how to set the clock. I found the answer on YouTube, because it wasn't part of the User Manual for some reason.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Very happy with this purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over the stove microwave. It was easy to install and vent to the outside. Attractive and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple and nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is pretty simple. We only use it for warming food. The Inside is ceramic making it easy to clean. I love that it’s fingerprint resistant. It has 4 settings for the fan. The turn table is large. So far I am loving the microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Pop, pop, pop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this along with the range, fridge and dishwasher and it just completes the overall look to make the kitchen pop. As far as ease of use, I'd say it has more functions than you most likely will use but so far I'd say it's performed admirably in getting my popcorn just right.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello HCasta! Thanks for sharing your Samsung microwave review! ^Ty Samsung

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Sleek and modern

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and functionality. Easy to operate and very quiet,

    I would recommend this to a friend