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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 3,539 reviews
  • Rated 5 out of 5 stars

    Super value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of the dishwasher is a great value if only for the finish and the fan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave. I have had it for some time now and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build. Super hot. Everything as advertised.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Door Pushes Left on Wall Causing only 6" Opening

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing took this from 5 down to 2 stars. I installed it in place of an old HotPoint Microwave which was the same size in my small condo. The old 90s HotPoint unit opened 100%. This unit's door only opens about 6 inches / 30% due to the way the door pushes out left when it opens. The door not opening completely is pretty bad.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want you to enjoy using your unit at home, Sacha. We've shared some information about the location of your microwave.

      Ensure that the cabinet depth is 12 inches to allow for the microwave door to open fully, and ensure that the cabinets must
      be 30" wide and free of obstructions.

      Please check this link to your installation manual for further details. Turn to page 7.
      https://downloadcenter.samsung.com/content/EM/202202/20220223181959631/ME4000R_ME19R7041FS_AA_DE68-04585A-02_EN_220120.pdf

      Also, please check this video for further details.

      Installing your over-the-range microwave | Samsung US
      https://www.youtube.com/watch?v=eueYEAgeDWQ

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145474935) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave. It's a little loud. The sensor feature has been very accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with new microwave, got it with our new oven. Samsung is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two weeks and it works great. Controls take some getting use to.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Handle broke many plastic parts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handle was loose then broke. , many plastic parts like toy

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DavidM, we understand how you feel about the microwave door handle. Allow us to help. 

      To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147193551) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Samsung Microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another quality Samsung product with all the fundamental features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the dark interior of this microwave. Not fancy but works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good no problems and the popcorn button is a PLUS lol

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    temperamental buttons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, but you have to hit buttons just right for them to work

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      StephenS, we want you to enjoy using the microwave. Allow us to help.

      Here is a link for steps on what needs to be done if your control panel is unresponsive.

      Microwave control panel does not respond
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      Please see page 20 under the "Cleaning the control panel" section of the manual for more details.

      Manual
      https://downloadcenter.samsung.com/content/UM/202309/20230915151328185/O_ME4000R_ME19R7041FS_AA_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147139939) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Just what i ordered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an update of the old one i had for 15 years...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The fan can be a bit loud on the first setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was affordable and installation went very smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit and finish

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed one in our new house and it works great and the look is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great appliance, we use it for our new construction homes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Everything works as we expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice microwave/ vent hood. Spacious interior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave. It heats up food pretty quickly and efficiently.

    I would recommend this to a friend