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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 3,539 reviews
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Not fingerprint resistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It still shows your fingerprints and the buttons are hard to push

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I hate this microwave

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I already provided my review of this awful microwave, but since Best Buy is asking me to do it again, ok.... I hate this microwave. I hate this microwave. I hate this microwave. Buy something else, yes I know its a Samsung, so it SHOULD be great. Its not. Pick something else.... It take twice longer than it should (and any other microwave I've ever used) to heat food, my mother-in-law constantly complains about it, so even though I KNOW its junk, Im constantly double reminded of this! Plus weird button combinations to do simple things like changing the time, which AREN'T SIMPLE. Example: Why do I have to hold THE POWER BUTTON DOWN 3 seconds to change the time???? Why isnt there a clock button that I can hold down to set the time, you know, LIKE EVERY OTHER APPLIANCE ON THE FACEOF THE EARTH????? No! I do not recommend!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Steph,

      Thank you for sharing your opinion about our product;
      we are saddened to know that our product didn't meet your expectations.
      For you to understand better the product let me share with you our product manual.

      https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf
      If replacement or repair is needed, you may check the warranty coverage of your product.
      https://www.samsung.com/us/support/service/warranty/ME19R7041FS/AA


      I hope this is helpful. Please contact us via the following links for further questions.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference number:
      1144631913


      ^^Ross Samsung

  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches all my other samsung products, simple microwave , works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro-RAVE!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need to over review a micro, but we are very happy with this purchase. Large capacity, sensor feature, quiet, and cooks evenly. Blends in nicely with the rest of our black appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome example!! No waiting for the product. Friendly staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My pouzou

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The bundle was a great idea! Highly recommended..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certainly not the quality of my last Microwave. Takes longer to heat and display is not lighted. My kitchen is somewhat dark and reading display is difficult.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we definitely understand how important it is to have your appliances performance meet your expectations. Let's see what we can do to fix this dilemma. Here is a link to a troubleshooting guide that may help with the concern you're having with your microwave (https://bit.ly/3sEiriR). If the issue continues or you have any additional concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144026397) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are really enjoying this product. Works great, and is quiet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay item

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have gotten 5 stars but the plastic on the button side scratches way to easy the microwave works great but the quality of the keypad is poor for the amount of money you will spend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Delivery was fast and product was beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality microwave at a discount price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave for the money. Would recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New look for my kitchen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look. Perfect for my kitchen. Does not make a sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Why is it so loud?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works just fine for me from a cooking perspective, and it's exterior cleans up great with little effort. It is unfortunately much louder than it needs to be on occasion.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having concerns with your Samsung Microwave. I have located some information that will help. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    GoodSalesman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He went out of his way to find microwave for us!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monty samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very well, warm up very quickly and energy effecient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave. I really no have complaints with this microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and functions as should. Makes great popcorn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and good looking!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. It has some great features. Like the four speed fan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vent fan isn't too loud and it seems to warm up food really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Wonderful Wonderful Wonderful Wonderful Wonderful

    I would recommend this to a friend