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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 3,539 reviews
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the presets and the interior ceramic dark blue finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine Great instal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding installation crew. Machine seems very good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Micfowave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is good, fan too loud. I replace the unit from a GE model because of the fan noise, this one is the same. I paid more than the previous with the same noise.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Edwin! I recommend checking out this link (https://bit.ly/318lMYY) to some details about the different types of noises you may hear from the microwave and what causes them. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice collection. Never get problems. Can buy it always

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Replacement

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced our previous Samsung that failed after 10 years. So far it's worked great and used the same hanging mounts as the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It reheats food, makes water hot, and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this item and was easy to install and use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over the rangehood

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful motors. Very good to use. Long lasting. Easy to HD agreed gg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ooooo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product highly recommended. Good quality....

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microwave looks nice, is a good size just wish the control panel lit up very hard to see in the evening

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Rich! Thanks for your review and being a Samsung customer! ^Ty Samsung

  • Rated 5 out of 5 stars

    Love it❣️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, replaced our motor home microwave that broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a very spacious microwave. It fits perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a basic microwave this will do fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Microwave. I would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent appliance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance! Easy to install, great operating featurs!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      An excellent washer for an excellent customer like you, Adrian! Thanks for the 5 stars. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great replacment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was just what we were asking for. Helpful staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having got to use it yet as our cabinets have been backorderd.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Mike! We hope you love the function as much as the looks of this microwave. We can't wait for you to get to use all the great features it has. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife love the new Microwave and uses it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for what you get. I would definitely buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door doesn’t seem to solid sounds tinny when opening and closing. Not the quality I expected!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Having an appliance that meets our expectations is outstanding, Leow. We'll be glad to help!

      Microwaves make all kinds of sounds while running. Most of these are normal and should not be a cause for concern. Food and other material in the microwave are typically the sounds you hear. This guide covers the most common sounds and why they happen.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145603776) to help our team pull up your information when you message us.

      Thank you!

      -Angelica Samsung

  • Rated 3 out of 5 stars

    Just average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes double than a convection to heat a small coffee cup. The blue color of the light looks cool

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Heating food and beverages using the microwave between our busy schedules would be very convenient for us. Let us help you with your experience with the unit.

      The microwave also won't heat if it does not have enough clearance or ventilation.

      Cooks food too slowly. See page 23.
      https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf

      Samsung microwave is not heating or has stopped working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      To better assist you with Samsung products, please reach us with the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145348827) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

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