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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 3,539 reviews
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Samsung Microwave ME19R7041FS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of power to heat food quickly. Halogen lights are very hot, yellow, not very bright, and even though the lights are located in the front of the unit, it illuminates the back of the stove more than the front. I changed the lights out to daylight LEDs and now very happy with illumination. DiCUNO G8 Dimmable LED Bulb Flat Base 4W (40W Halogen Equivalent), Daylight White 5000K, 450LM from Amazon. Fan is very powerful. Buttons are a bit hard to push. 30sec button also requires you to hit start. No quick 1,2,3,4 min start button, you need to enter the digits then hit start.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, I like the look inside and out. The only suggestion for future is a quick button. My former microwave had a feature when you pressed “1” for one minute, “2” for two minutes, etc up to 6.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, great price. Easy to install. Big capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Great Microwave Oven

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and works flawlessly. The buttons are a little harder to select, but the rest of the unit works very well. The Clock feature is obscure, but I am not going to ding them a star for that, but they do need to document better how to setup the clock. Overall, the unit is a great value purchase at $251.41 including tax with free shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Installation, Performance

    Rated 5 out of 5 stars

    Excellent performance, looks great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, elegant design, easy installation, performs well!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Simply put - Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install: Installation was extremely simple as I replaced a failed Samsung Microwave with this one. That said, I'm thankful that nothing changed from the mounting bracket perspective. Exactly how long it took, I'm not certain, but I was listening to a basketball game and completed the install during the 1st quarter. Performance: This microwave performs as expected. Hoping it lasts longer then the previous model (Model:ME21M706BAS) that lasted only 2 years. Just a nit: START BUTTON location is just above the bottom right button. (2nd row: far right) It's really an issue with me, but I keep trying to press the bottom right button thinking it should be the start button...I'm sure I'll get over it in time and I just need to relax a bit. :) Those are my $0.02

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied, spacious, it’s nice that the interior is not white. The regular clock display is a little confusing to set up. I had to use a YouTube video to set it up. The scan and app feature is nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good microwave for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave. Standard size for above the range. Runs quiet, but the outer housing seems a little uneven. Wish it ran led lights for inside and the stive light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty, but hard to press buttons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this silent microwave. Much better than my former plastic looking inside microwave also. The buttons can be a bit annoying and have to push a little harder but overall it’s pretty and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Heating

    Rated 4 out of 5 stars

    Great Service Warranty Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has a good design however having some issues with suction and heating. Co-ordinated with the team to get it replaced and Best Buy provided me with a great service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Heating

    Rated 5 out of 5 stars

    Was in need of a new microwave...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous microwave was not heating as well or as even as it once was, and we were in the market for new appliances. We were looking for black stainless and came across this one. it fit all our needs so we packaged it the rest in the appliance package we created. Was easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung Microwave Oven

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appealing look, nice enhancement to any kitchen. Easy to operate programming. Heats/cooks food well. Tolerable noise level. Pleased with this purchase. I would recommend this microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Over the range microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this microwave for a few weeks. So far it’s been wonderful. Nice features and larger than my previous one. But it was over 20 years old. This oven is very sleek and nicely matches my other appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Performance

    Rated 5 out of 5 stars

    great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice features and works very well. easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 4 out of 5 stars

    Its so big!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general - I love it. Very spacious with a darker interior so it won't stain like the one with a white interior. I do miss the one button press function, but that is just a little thing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say the customer service was what really made me buy it, and now that I have it and I am very happy with it. Its roomy inside. Which funny because the one I had before saw the same size on the outside. Easy to clean. I love it. And I have had it for a year now.

    I would recommend this to a friend
  • Cons mentioned:
    Door, Timer

    Rated 5 out of 5 stars

    Great quiet microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is great! The door on our old one broke, and is no longer made, so we upgraded to this model. It works even better then the old one. My only con is that it doesn’t have a clock button, and the instructions state it does. Thank goodness for Google saving the day!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    it's good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it a lot. it's only 950 watts and that's something i wish i knew before i got it, it is definitely noticeable, but it works, it is easy to clean, and it looks good.

    I would recommend this to a friend
  • Cons mentioned:
    Door, Timer

    Rated 4 out of 5 stars

    Not worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpaid this oven should be $100 not what I paid for it, setting the clock is very difficult would not recommend and there's no push to open, you have to open with the handle.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice, feature rich microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace another Samsung Microwave that was the same size we purchased from BestBuy 15 years ago. The prior unit worked fine but recently the front panel became unresponsive and the replacement parts were simply unavailable. We were so happy with the prior unit we purchased another and we are very glad we did. Some salient reasons: 1) The mounting hardware was identical to the prior unit so we didn't have to redo our intricate backsplash. The new unit simply fit in the same space with the same fasteners as the prior unit! Something to serious consider when deciding on an over the range unit. 2) The vent location and hardware were also the same as before, so no cutting or altering the existing cabinets. Compared to the older unit, this new one seems quieter and cooks quicker which is a bit odd since it has the same wattage as the prior unit. Maybe it is more efficient? Regardless we are quite pleased with the unit and hope that it lasts as long as the prior unit.

    I would recommend this to a friend