Customer Ratings & Reviews

We bought this to replace a Kitchenaid unit that was highly rated by Consumer Reports, but was unreliable. The Samsung seems to be more solidly built, and is easy to use. The major drawback to us is that the interior is just a little smaller than the Kitchenaid, and a bacon tray that we love can't complete a revolution on the turntable. The touchpad controls also seem to need a firmer than normal push to activate. All in all, though, we like this unit.

We love it, it is quiet. Works well, I do not know what to say about the review but it works, it is nice there is not a huge amount of plastic inside like our former one. Easy to clean.

Beautiful Samsung Microwave! Best Buy sales price was awesome! Excellent Features and a lot of possible cycles and options. Cooks very fast and is quiet...was surprised there was no rack though.

It’s sleek, it’s modern, it’s quiet, goes awesome with the rest of the appliances!

The overlook and feel are sleek. Easy to install and use as well. It looks great. Love it!

Installation was straight forward with great mounting templates and excellent installation instructions. Operation is simple . However, there are 2 minor issues. 1st there is no operations manual included but it is available for download which you will likely need to set the clock. Which leads me to the 2nd issue. The clock runs slow. Over the course of a week it loses a full minute. Not a game changer, just an annoyance.

This microwave looks very nice and cooks very well and is very spacious. I have a few things keeping me from giving this a better rating. It does not vent as well as my previous microwave and is extremely loud. The lights on the bottom are super hot, so hot that if you have anything inside, like butter, it will melt it. The clock is fast. Overall its fine but could use some updates.

this microwave is a perfect size for my cooking and food heating needs. easy to use, clean and the results have been great!

Easy to install lots of good features. Great price

We enjoy our new microwave. It has more features than our old one, and it looks great, too! Matches all our new appliances!

We purchased this over-the-range unit to replace the same model installed about six years ago. It worked perfectly, until it didn't. The repair person said the old one had a defective power supply -- no heat, but everything else worked. Samsung has a 10-year warranty on the power supply but the diagnosis has to be made by a Samsung-approved service center. The closest one to our Richmond rental is in Hayward. Too far. The good news: Installation was a breeze since we used the same model. Fingers crossed for its longevity.

This is a Great microwave and the ease of pressing the buttons are an improvement from my previous Samsung Microwave. Something I miss from my previous unit is an option to turn off the exhaust fan on its own after a time delay.

Nice microwave. Occasionally makes a funny noise as if there’s a loose screw or something. Easy to clean. Good size.

Easy to install just follow the directions. Quiet.

This microwave is huge, easy to clean and with multiple setting. I wish the extractor was a bit more powerful, but it might be that I have it in re circulation mode.

Very happy with purchase. Still learning how to use all the different settings. More informative instruction book would have been helpful. Very spacious interior. All size and shape dishes easily fit in this microwave. Matches nicely with the other Samsung appliances I purchased. Buttons push a bit harder than my previous microwave so it is taking some time to get use to that. Interior cleans easily

Love this microwave and all its features. Matches my samsung black stainless refrigerator and dishwasher and stove. Love it and fit perfect and looks classy

Very good microwave, easy to use, wish it had one-touch full-minute feature. We had to buy this because our previous Samsung microwave died after just over three years, so I am concerned about how long this one will last.

I love my new microwave! Works well, is the perfect size and is nice and quiet. The price was very good as well!

This is an awesome microwave - I especially like the potato button because it is spot on! However, we were spoiled with our last microwave because it had an instant button for the minutes 1 through 5, whereas this one you have to press 1-0-0-start.