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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 3,539 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with purchace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it, it is quiet. Works well, I do not know what to say about the review but it works, it is nice there is not a huge amount of plastic inside like our former one. Easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    my new microwave works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this microwave is a perfect size for my cooking and food heating needs. easy to use, clean and the results have been great!

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Timer

    Rated 3 out of 5 stars

    Ok Microwave

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave looks very nice and cooks very well and is very spacious. I have a few things keeping me from giving this a better rating. It does not vent as well as my previous microwave and is extremely loud. The lights on the bottom are super hot, so hot that if you have anything inside, like butter, it will melt it. The clock is fast. Overall its fine but could use some updates.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing some concerns with your Samsung Microwave. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143035044. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy our new microwave. It has more features than our old one, and it looks great, too! Matches all our new appliances!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    bestmicro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overlook and feel are sleek. Easy to install and use as well. It looks great. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Happy w/this Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was straight forward with great mounting templates and excellent installation instructions. Operation is simple . However, there are 2 minor issues. 1st there is no operations manual included but it is available for download which you will likely need to set the clock. Which leads me to the 2nd issue. The clock runs slow. Over the course of a week it loses a full minute. Not a game changer, just an annoyance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Ms Paulette

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size easy to clean Fit into the space exactly how i wanted it. Very nice look in the kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Nice purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave. Occasionally makes a funny noise as if there’s a loose screw or something. Easy to clean. Good size.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good News & Bad News

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this over-the-range unit to replace the same model installed about six years ago. It worked perfectly, until it didn't. The repair person said the old one had a defective power supply -- no heat, but everything else worked. Samsung has a 10-year warranty on the power supply but the diagnosis has to be made by a Samsung-approved service center. The closest one to our Richmond rental is in Hayward. Too far. The good news: Installation was a breeze since we used the same model. Fingers crossed for its longevity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Simple to use and makes less noise as compare to my old LG over the range microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Love this microwave

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is huge, easy to clean and with multiple setting. I wish the extractor was a bit more powerful, but it might be that I have it in re circulation mode.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Purchaser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Still learning how to use all the different settings. More informative instruction book would have been helpful. Very spacious interior. All size and shape dishes easily fit in this microwave. Matches nicely with the other Samsung appliances I purchased. Buttons push a bit harder than my previous microwave so it is taking some time to get use to that. Interior cleans easily

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Karen, congratulations on your new Samsung Microwave. I am so glad you support us and appreciate your feedback so much. Thank you for choosing Samsung and welcoming us into your home. ^Brad Samsung

  • Pros mentioned:
    Design, Installation

    Rated 5 out of 5 stars

    Samsung Microwave above range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation! The salesman ( Noah) helped in double checking the size. The fan works better than the 2 previous GE microwaves. The ceramic inside is easy to clean. Thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Microwave in cool color

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave and all its features. Matches my samsung black stainless refrigerator and dishwasher and stove. Love it and fit perfect and looks classy

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Buyer4Adryer, I am glad you are enjoying your new Samsung Microwave. I appreciate you taking the time to share your experience with us. We thank you for choosing Samsung and being a part of our family. ^Brad Samsung

  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great price and functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Looks sleek and user friendly. I purchased this to replace one that had the probe type sensor. I never used that attachment. This model does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Cool buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sleek, it’s modern, it’s quiet, goes awesome with the rest of the appliances!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good microwave - easy to use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional microwave, easy to use. Has more features than I need or use. Easy to clean and change filter.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung under the counter microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave! Works well, is the perfect size and is nice and quiet. The price was very good as well!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big microwave. Good for an upgrade. Lots of features. Still learning how to use many of the options. Loving it.

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 4 out of 5 stars

    Nice size and overall great microwave.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome microwave - I especially like the potato button because it is spot on! However, we were spoiled with our last microwave because it had an instant button for the minutes 1 through 5, whereas this one you have to press 1-0-0-start.

    I would recommend this to a friend