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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 3,539 reviews
  • Pros mentioned:
    Design, Performance

    Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sharp love the black stainless steel. Haven't had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the new Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install lots of good features. Great price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great microwave, improvement from previous

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great microwave and the ease of pressing the buttons are an improvement from my previous Samsung Microwave. Something I miss from my previous unit is an option to turn off the exhaust fan on its own after a time delay.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fits into the Wall grill perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This not expensive microwave looks like a $2000.00 microwave once fitted with the grill 9purchased separately") into the wall unit part of the kitchen appliance wall. Simple, efficient, awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    first time trying a samsung appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first time getting a Samsung product as an appliance. We have Whirlpool and have had all kinds of issues with products not lasting like they used to with them now. So we decided to try a different brand. So far, this microwave is good. Two things... First... there is no clock button. Seems so odd and we had to get on YouTube to figure out how to set it because the manual that comes with this microwave is bad. Second... there are 2 pieces inside the microwave that are screwed in and look like cardboard. Do not take these out. They totally do not look like they belong in there and we had to YouTube and Google to see if they needed taken out or kept in because like i said earlier, the book is not informative. They need to be kept in. Do not remove them. As far as how its functioning... it seems to be working well. It does make a weird noise after you press the start button when it turns on... i am hoping its supposed to do this and its not something that will cause the microwave to stop working on us in a few months. Time will tell. If it goes bad... we will try our luck with GE. Hoping their appliances work as well as their cell phones!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Installation

    Rated 5 out of 5 stars

    Counter Productive,because it frees up the counter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, well designed unit. Directions were well written and easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install just follow the directions. Quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good microwave, concerned about Samsung durability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good microwave, easy to use, wish it had one-touch full-minute feature. We had to buy this because our previous Samsung microwave died after just over three years, so I am concerned about how long this one will last.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    I love my new Samsung Microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung microwave, not only this is a beautiful microwave inside and out. The sales person recommended to spend a little more and get this one because of the ceramic inside as it is easier to clean than your regular microwave. The sensor cooking works great. Is not as loud as most higher end microwaves. The capacity of this giant is very nice when you are reheating large plates or large Tupperware for the family. The design matches Frigidaire gallery range which is finger print resistant. I have gotten plenty of compliments on this unit because of the look of it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there! Thanks for sharing your Samsung microwave experience with us! ^Ty Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for our family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy this again. Easy to use. Great features. Only complaint is the control panel shows every fingerprint no matter how much I clean it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for any kitchen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! Easy to use, heats evenly, and fairly quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgraded the vent, microwave and saved space!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time with an over-the-range microwave. Originally was looking for range hood vent to go with the new range. Didn't really need a new microwave as our countertop one was working fine. After pricing out range hoods, realized that the cheap ones were cheap and only moved about 100cfm. This microwave is rated to move 400cfm and a comparable hood only would be around the same price. Made sense to get this instead of a hood and save counter space. On to the microwave. Easy install, just take your time finding the studs to mount the bracket to. Use the template for the upper cabinet holes and the rest is easy. Install guide recommends 2-person, was able to easily do it myself but would have been a little easier with another set of hands. Everything works as expected. Looks good and matches the new range. Moves a lot of air (400cfm). Can be set up for external venting or internal recirculation. Only minor gripe, and may just be mine, is the "start" button seems to be a little off and needs to be pressed just below the indicator. Not a huge deal and more of an OCD annoyance but does not effect the operation of the microwave. Would buy it again and would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    A++

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice microwave. like the oven like finish in interior. very easy to clean. performs well

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Love this microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. Works great, looks really nice and it matches perfectly with my oven. Love the blue interior and very easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Quality Microwave for a decent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team only took about 30-45 minutes to pull down our old microwave and to install this one. It's a nice size and has some really good amenities. I've successfully used the sensor setting* a few times, and the ability to type in the time you want instead of having it just go at the push of a button is something I like. You also have the option of adding 3 seconds or 30, which is handy. The light and fan do their job effectively, and I'm happy with my purchase. * To make sense of the sensor setting, open the microwave door and read the fine print that's around the doorframe on the main microwave body. You can find everything you need there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice looking microwave that is easy to use. We moved from one house to another and went to purchase this microwave since we had one before. It is a great prices and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Too Quiet 2b True

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the microwave for a few weeks but it is a delight from the "lawn mower" of a microwave we replaced. This microwave looks absolutely gorgeous and the installation was seamless.

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is working great at this time... I have 2 small issues that I didn't realize until installing and using it... 1) the entire inside isn't white...which so far makes it more difficult to identify areas needing cleaned... 2) We don't seem to be able to use the 'timer' at the same time we use the actual microwave or vise versa...a little different from any previous models... It was easy to install but needed 2 people to safely install over range...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased! Find it easy to operate & options abound!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Over the range Microwave (Samsung)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over the range Samsung Microwave. Its easy to use. Also the inside of the microwave is really nice. My experience at Best Buy was great. Ireally appreciate all the k kwledge that our salesman had to help us in the store. Our shopping experience was great because their associates gonout of there way to provide great Customer Service. They also help you load your car and that is a much needed experience. Thanks again Best Buy we will be returning in the future. Also i would definitely recommend others to shop at Best Buy for electronica and more. Best Buy is a great store.

    I would recommend this to a friend