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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 3,539 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    I love my new Samsung Microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung microwave, not only this is a beautiful microwave inside and out. The sales person recommended to spend a little more and get this one because of the ceramic inside as it is easier to clean than your regular microwave. The sensor cooking works great. Is not as loud as most higher end microwaves. The capacity of this giant is very nice when you are reheating large plates or large Tupperware for the family. The design matches Frigidaire gallery range which is finger print resistant. I have gotten plenty of compliments on this unit because of the look of it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there! Thanks for sharing your Samsung microwave experience with us! ^Ty Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Quality Microwave for a decent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team only took about 30-45 minutes to pull down our old microwave and to install this one. It's a nice size and has some really good amenities. I've successfully used the sensor setting* a few times, and the ability to type in the time you want instead of having it just go at the push of a button is something I like. You also have the option of adding 3 seconds or 30, which is handy. The light and fan do their job effectively, and I'm happy with my purchase. * To make sense of the sensor setting, open the microwave door and read the fine print that's around the doorframe on the main microwave body. You can find everything you need there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice looking microwave that is easy to use. We moved from one house to another and went to purchase this microwave since we had one before. It is a great prices and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for our family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy this again. Easy to use. Great features. Only complaint is the control panel shows every fingerprint no matter how much I clean it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Too Quiet 2b True

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the microwave for a few weeks but it is a delight from the "lawn mower" of a microwave we replaced. This microwave looks absolutely gorgeous and the installation was seamless.

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is working great at this time... I have 2 small issues that I didn't realize until installing and using it... 1) the entire inside isn't white...which so far makes it more difficult to identify areas needing cleaned... 2) We don't seem to be able to use the 'timer' at the same time we use the actual microwave or vise versa...a little different from any previous models... It was easy to install but needed 2 people to safely install over range...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Avoid black stainless Samsung appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the difference between function and cosmetics, and one needs to be high quality to receive a good 'overall rating'. I have a Samsung microwave, refrigerator, range and dishwasher. I chose the black stainless finish on them all, and boy did i regret that decision. The actual finish on each is silver stainless steel, but then there's a very thin layer of something like plastic providing the darker color. That plastic is basically a decal that quickly began to come off the appliances starting at the edges. I'm angry at Samsung for marketing such a fragile color. If I remember correctly, I even paid a premium for that color over a normal one. Since I bought the appliances over the course of a year or so, it doesn't appear they fixed the problem. If they have, it wasn't as quick as they should have. The appliance is a very good product otherwise. It functions as expected with no problems. If only they put as much effort into making the black stainless finish more robust and permanent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best value for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this microwave for an elderly couple. Looks: clean and sleek Ease to use: It's pretty straight forward Hidden gem: it has a slot for venting outside instead of circulating only

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Over the range Microwave (Samsung)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over the range Samsung Microwave. Its easy to use. Also the inside of the microwave is really nice. My experience at Best Buy was great. Ireally appreciate all the k kwledge that our salesman had to help us in the store. Our shopping experience was great because their associates gonout of there way to provide great Customer Service. They also help you load your car and that is a much needed experience. Thanks again Best Buy we will be returning in the future. Also i would definitely recommend others to shop at Best Buy for electronica and more. Best Buy is a great store.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good microwave, cooks and reheats well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: -Relatively easy to install, needs at least two people though -Heats/cooks well. The sensor function works great, but doesn't show you the temperature it's heating to. -Rang lights and LED's are bright and can be dimmed Cons: -Buttons require a little extra pressure -Dark interior and dim interior light make it hard to watch what's happening Overall a very good microwave, and looks good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Love this microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. Works great, looks really nice and it matches perfectly with my oven. Love the blue interior and very easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Design, Installation

    Rated 5 out of 5 stars

    Counter Productive,because it frees up the counter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, well designed unit. Directions were well written and easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great replacement microwave!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from GE appliances to all Samsung and I love all of them. This microwave is great. I’m glad I spent a little extra and went with this one. It’s easy to clean and it looks very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, works great. Installed by Best Buy fast and easy although I would not have been able to do so because we had to add an outlet to inside of cabinet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great microwave, improvement from previous

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great microwave and the ease of pressing the buttons are an improvement from my previous Samsung Microwave. Something I miss from my previous unit is an option to turn off the exhaust fan on its own after a time delay.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    A++

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice microwave. like the oven like finish in interior. very easy to clean. performs well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the new Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install lots of good features. Great price

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Decent Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it does what its supposed to and looks nice. I needed to replace an old over the range microwave and was only looking for a basic one. This fit the bill and at a hood price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave heats up really good . I don’t like the design. The control panel is too dark and you have to look really close to see the writing. And the microwave itself is dark on the inside which makes it easier to clean up however it’s hard to see your item inside while cooking. The main issue was the control is way too dark. If I didn’t install it already I would have returned it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we understand your concerns and we value your feedback. Samsung manufactures many different appliances with different features. We are always looking for areas in which we can improve our products and it is only through feedback from customers like yourself that we are able to make our products better. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143590209) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    New Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Looks great. Had to try to match the stove and refrigerator we already had. This matched perfectly. Great controls and easy to work.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TMAN! Thanks for your review! ^Ty Samsung