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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,539 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this SamSung microwave, it’s easy to clean and easy to keep clean, it’s really fingerprint resistant. Easy to operate except I cannot figure out how to set the clock .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice size and easy to use. figuring out the clock was challenging.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for any kitchen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! Easy to use, heats evenly, and fairly quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Microwave with Spacious Interior

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a month ago. I satisfied performance and shape. Work quietly and looks nice. It's good choice for price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good microwave, concerned about Samsung durability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good microwave, easy to use, wish it had one-touch full-minute feature. We had to buy this because our previous Samsung microwave died after just over three years, so I am concerned about how long this one will last.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install just follow the directions. Quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    New Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave replaced an older one that finally died. The new one is working as expected and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AWESOME MICROWAVE!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome over-the-range microwave with tons of power but a very sleek look! Great number of options and so very easy to operate! Looks great too!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung over-the-range microwave from 2009 that finally died. Was looking for an easy replacement due to long work hours when it died in the winter. The mounting bracket on the back was exactly the same as the old microwave which made installation a breeze. The only thing that I needed to do was drill new mounting holes for the top bolts. Over 7 months later microwave is still working like a charm. Seems like thinner metal comapred to the old one that's for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased! Find it easy to operate & options abound!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks cleaner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to love the fingerprint resistant SS. Made the space look much more modern.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Perfect for us!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Saves us space in our small apartment but we still have a full size microwave. We like the simple buttons that make it easy for us to use. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Love this microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years with the same, old, outdated microwave I finally upgraded to this beauty. No fingerprints, tons of functions and easy for even my 9yr old to use.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Microwave!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave! Black stainless steel provides a nice polished and classic look to go with different decor themes. Works great and looks fantastic. The only critique I would have at this time is there is not a button that is clearly labeled to set the clock. You have to hold down a button labeled as something completely different to access the clock function. I had to watch a YouTube video to figure it out. It doesn't matter to me but the fan function is also fairly loud. I would definitely buy this again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking & works well. Some materials mediocre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I really like this microwave and it is a good value. The stainless and front window look very nice and pair well with my other appliances, even though they are not all Samsung. I like the darker inside as well, and it performs as expected without any issues. As other reviewers have noted, the material on the number pad is a high gloss, cheap feeling plastic type material that, depending on how your kitchen it lit, shows scratches and marks VERY easily. Mine faces a window, so the scratches are fairly visible at certain times of the day, at certain angles. It was covered in marks within the first day of use, which speaks to how poor Samsung's material choice was. These things always confuse me from a development/testing standpoint - how did the engineers not notice this? That said, my wife doesn't even notice them (I'm very picky), and they are only visible in certain light, so it really isn't a huge issue. Beyond that, the door is very light weight and doesn't feel substantial or of high quality when you open and close it. It makes a fairly loud noise when closing and feels cheap. I wish they would have added a bit more solidity to the door to make it feel higher-end.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love the Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lover the new microwave. Excellent feature and functions. The 3rd party installation team did a great job removing the old unit and installing the new.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, quite and clean looking. Also easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good microwave - easy to use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional microwave, easy to use. Has more features than I need or use. Easy to clean and change filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color. Works great. Low noise level. Negative product is great, but installator charged Extra because they had to drill in the wall & put different plate. I thought installation was installation. Than they also charged for a different connection. Why would Best Buy sell me the wrong one? You think they would know the correct one right. Paid extra also for that! Advice don’t buy the BB connector, contractor just happens to have one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to instal, easy to clean. Perfect for everything!

    I would recommend this to a friend