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Customer Ratings & Reviews

Your price for this item is $332.99

Customer reviews

Rating 4.3 out of 5 stars with 3537 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, size, design, and installation of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook. Many appreciate its performance, appearance, quiet operation, and the value for the price. However, some users have reported issues with the timer, heating functionality, and the door. A few also mentioned challenges with button quality and the clarity of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,537 reviews
  • Rated 4 out of 5 stars

    Upgraded the vent, microwave and saved space!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time with an over-the-range microwave. Originally was looking for range hood vent to go with the new range. Didn't really need a new microwave as our countertop one was working fine. After pricing out range hoods, realized that the cheap ones were cheap and only moved about 100cfm. This microwave is rated to move 400cfm and a comparable hood only would be around the same price. Made sense to get this instead of a hood and save counter space. On to the microwave. Easy install, just take your time finding the studs to mount the bracket to. Use the template for the upper cabinet holes and the rest is easy. Install guide recommends 2-person, was able to easily do it myself but would have been a little easier with another set of hands. Everything works as expected. Looks good and matches the new range. Moves a lot of air (400cfm). Can be set up for external venting or internal recirculation. Only minor gripe, and may just be mine, is the "start" button seems to be a little off and needs to be pressed just below the indicator. Not a huge deal and more of an OCD annoyance but does not effect the operation of the microwave. Would buy it again and would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Everything is working as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was friendly when picking up out microwave. We got it home and unboxed it. It had everything we needed in the box. Since we were replacing an existing, older microwave, we had it out-of-box and installed in less than an hour. That was about three months ago, and we have not had any problems. Also, we sprung for the warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    New Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave replaced an older one that finally died. The new one is working as expected and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Over the range Microwave (Samsung)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over the range Samsung Microwave. Its easy to use. Also the inside of the microwave is really nice. My experience at Best Buy was great. Ireally appreciate all the k kwledge that our salesman had to help us in the store. Our shopping experience was great because their associates gonout of there way to provide great Customer Service. They also help you load your car and that is a much needed experience. Thanks again Best Buy we will be returning in the future. Also i would definitely recommend others to shop at Best Buy for electronica and more. Best Buy is a great store.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good microwave, cooks and reheats well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: -Relatively easy to install, needs at least two people though -Heats/cooks well. The sensor function works great, but doesn't show you the temperature it's heating to. -Rang lights and LED's are bright and can be dimmed Cons: -Buttons require a little extra pressure -Dark interior and dim interior light make it hard to watch what's happening Overall a very good microwave, and looks good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice looking microwave that is easy to use. We moved from one house to another and went to purchase this microwave since we had one before. It is a great prices and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Quality Microwave for a decent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team only took about 30-45 minutes to pull down our old microwave and to install this one. It's a nice size and has some really good amenities. I've successfully used the sensor setting* a few times, and the ability to type in the time you want instead of having it just go at the push of a button is something I like. You also have the option of adding 3 seconds or 30, which is handy. The light and fan do their job effectively, and I'm happy with my purchase. * To make sense of the sensor setting, open the microwave door and read the fine print that's around the doorframe on the main microwave body. You can find everything you need there.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Too Quiet 2b True

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the microwave for a few weeks but it is a delight from the "lawn mower" of a microwave we replaced. This microwave looks absolutely gorgeous and the installation was seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Microwave with Spacious Interior

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a month ago. I satisfied performance and shape. Work quietly and looks nice. It's good choice for price.

    I would recommend this to a friend
  • Cons mentioned:
    Heating

    Rated 4 out of 5 stars

    Replacement microwave in suite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it installled and it is working great! Sadly it is replacing the exact same model that only lasted 3 years. Hopefully this one does better. The last one stopped heating food, but everything else worked...

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is working great at this time... I have 2 small issues that I didn't realize until installing and using it... 1) the entire inside isn't white...which so far makes it more difficult to identify areas needing cleaned... 2) We don't seem to be able to use the 'timer' at the same time we use the actual microwave or vise versa...a little different from any previous models... It was easy to install but needed 2 people to safely install over range...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and works great Mounts very easy and comes with great hardware

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best value for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this microwave for an elderly couple. Looks: clean and sleek Ease to use: It's pretty straight forward Hidden gem: it has a slot for venting outside instead of circulating only

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice size and easy to use. figuring out the clock was challenging.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, works great. Installed by Best Buy fast and easy although I would not have been able to do so because we had to add an outlet to inside of cabinet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    New Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Looks great. Had to try to match the stove and refrigerator we already had. This matched perfectly. Great controls and easy to work.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TMAN! Thanks for your review! ^Ty Samsung

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung over-the-range microwave from 2009 that finally died. Was looking for an easy replacement due to long work hours when it died in the winter. The mounting bracket on the back was exactly the same as the old microwave which made installation a breeze. The only thing that I needed to do was drill new mounting holes for the top bolts. Over 7 months later microwave is still working like a charm. Seems like thinner metal comapred to the old one that's for sure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Switched from Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous Samsung owner. Having two microwaves quit working in the matter of 4 years, I decided changing brands. So glad I did, the quality is noticeble better, them also the price. After 6 months still going strong, time will tell.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave heats up really good . I don’t like the design. The control panel is too dark and you have to look really close to see the writing. And the microwave itself is dark on the inside which makes it easier to clean up however it’s hard to see your item inside while cooking. The main issue was the control is way too dark. If I didn’t install it already I would have returned it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we understand your concerns and we value your feedback. Samsung manufactures many different appliances with different features. We are always looking for areas in which we can improve our products and it is only through feedback from customers like yourself that we are able to make our products better. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143590209) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great replacement microwave!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from GE appliances to all Samsung and I love all of them. This microwave is great. I’m glad I spent a little extra and went with this one. It’s easy to clean and it looks very nice.

    I would recommend this to a friend