Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,539 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good microwave, cooks and reheats well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: -Relatively easy to install, needs at least two people though -Heats/cooks well. The sensor function works great, but doesn't show you the temperature it's heating to. -Rang lights and LED's are bright and can be dimmed Cons: -Buttons require a little extra pressure -Dark interior and dim interior light make it hard to watch what's happening Overall a very good microwave, and looks good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best value for price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this microwave for an elderly couple. Looks: clean and sleek Ease to use: It's pretty straight forward Hidden gem: it has a slot for venting outside instead of circulating only

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beautiful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, works great. Installed by Best Buy fast and easy although I would not have been able to do so because we had to add an outlet to inside of cabinet.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great replacement microwave!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from GE appliances to all Samsung and I love all of them. This microwave is great. I’m glad I spent a little extra and went with this one. It’s easy to clean and it looks very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    New Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave replaced an older one that finally died. The new one is working as expected and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Microwave with Spacious Interior

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a month ago. I satisfied performance and shape. Work quietly and looks nice. It's good choice for price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Huge microwave but buttons are hard to press

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons don’t press down as easy, but the handle feels great. Heats up food well. It only has add 30 second for auto buttons. Does not have 1, 2, or 3 minute fast buttons. Takes a bit more time but a large microwave fits a lot of food.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, quite and clean looking. Also easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Samsung Microwave

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice size and easy to use. figuring out the clock was challenging.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    New Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Looks great. Had to try to match the stove and refrigerator we already had. This matched perfectly. Great controls and easy to work.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TMAN! Thanks for your review! ^Ty Samsung

  • Rated 3 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave heats up really good . I don’t like the design. The control panel is too dark and you have to look really close to see the writing. And the microwave itself is dark on the inside which makes it easier to clean up however it’s hard to see your item inside while cooking. The main issue was the control is way too dark. If I didn’t install it already I would have returned it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we understand your concerns and we value your feedback. Samsung manufactures many different appliances with different features. We are always looking for areas in which we can improve our products and it is only through feedback from customers like yourself that we are able to make our products better. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143590209) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Samsung Microwave

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to instal, easy to clean. Perfect for everything!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Decent Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it does what its supposed to and looks nice. I needed to replace an old over the range microwave and was only looking for a basic one. This fit the bill and at a hood price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this SamSung microwave, it’s easy to clean and easy to keep clean, it’s really fingerprint resistant. Easy to operate except I cannot figure out how to set the clock .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Gets the job done

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung over-the-range microwave from 2009 that finally died. Was looking for an easy replacement due to long work hours when it died in the winter. The mounting bracket on the back was exactly the same as the old microwave which made installation a breeze. The only thing that I needed to do was drill new mounting holes for the top bolts. Over 7 months later microwave is still working like a charm. Seems like thinner metal comapred to the old one that's for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Works well. Good value for performance

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AWESOME MICROWAVE!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome over-the-range microwave with tons of power but a very sleek look! Great number of options and so very easy to operate! Looks great too!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Everything is working as expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was friendly when picking up out microwave. We got it home and unboxed it. It had everything we needed in the box. Since we were replacing an existing, older microwave, we had it out-of-box and installed in less than an hour. That was about three months ago, and we have not had any problems. Also, we sprung for the warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this thing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and works great Mounts very easy and comes with great hardware

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks cleaner

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to love the fingerprint resistant SS. Made the space look much more modern.

    I would recommend this to a friend