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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 3,539 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works Great and Matches my Samsung Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband was able to install this himself, with the help of my son. It works great and looks great. I couldn't ask for more.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Lejanna! Thanks for sharing your experience! ^Ty Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Wave Love ❤️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right size, right price, quick availability! Love my microwave and so glad I was able to purchase the full kitchen set.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Solid replacement microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave after my super hero daughter (she’s 2) ripped the door off the front of the one that came with the house. This is an upgrade for us. I believe the wattage does play a good part in evenly cooking the food. It has a good space internally to fit larger plates for warming/heating. The directions on install were easy to understand and I was happy with how easy of a replacement it was. In my opinion it’s a decently priced model with features that don’t wow but they do absolutely work.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Perfect fit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in the right space. Sleek!! Will purchase again.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Microwave is great - installation not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent -- had many features I liked - large rotating plate and the ability to turn off the rotation for oblong dishes. However, I had it installed next to a wall on the left and was unable to open the door. I believe the salesman should have been aware of this and definitely the installer - who completed the installation before determining that the door could not open. He would no take it out, but left it for me to handle with Customer Care (who did not understand my problem at all. I had to replace it with a different brand.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 4 out of 5 stars

    Nice Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Good upgrade. Large inside and blue inside makes for cleaner look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish looking and efficient exhaust/vent fan.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it to replace my old GE microwave. I was looking for an efficient vent fan that would remove the smells of our cooking. This microwave does that which is good. In addition to that the other features of microwave are good as well . I have been using close to a month now I don’t see any smudges from the fingerprints like I see for the stainless steel appliances. Overall a good microwave!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT ADDITION TO THE KITCHEN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE THE WAY IT LOOKS INSIDE. iT'S A DARK COLOR INSTEAD OF THE WHITE ONE. IT IS VERY QUIET WHEN IT'S WORKING AND IT COOKS THE FOOD PERFECTLY

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung over the rest.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and easy to clean. Sensor is awesome. Seems to know how not to overcook. Installation was a little tricky, even for a avid DIY’er.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works like a charm. Love the many features; we use our microwave for just about everything so we use a good chunk of them. The eco feature is great too. You wouldn't think about something like that but gives a little peace of mind when we're out of town that the microwave isn't drumming up unnecessary charges. Would recommend to anyone! Also had installation performed through Best Buy's Geek Squad. Installer was kind, courteous, and professional. He was in and out in about 45 minutes. Couldn't have been easier!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    The fan has 4 settings!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave! It’s so easy to use and it’s the perfect size for any dish in your kitchen. The fan is great and the finish is just beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, heats items well. Love the three setting for ventilation, slightly loud, but that’s expected. The kitchen timer on it has been one of my favorite features. We’ve had it almost a month, so far no complaints. The only thing I don’t care for is setting the clock itself, no button that says clock. you have to hold the power level button for three seconds, put in time push power level again, choose am/pm, then push start and the clock is set. That’s not in the directions, it shows a clock set button (We you tubed it).

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Samsung Microwave Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered the microwave a few months ago after our 13 year old Jenn Air failed. We conducted a lot of on line research and went to a store late one evening to look at it. We decided to purchase the Samsung unit. It was installed by Best Buy and the did a great job. We unit looks great and works superbly. We want anyone who buys this unit that they need to call Samsung to obtain a comprehensive operating manual. The instructions that accompany the microwave are inadequate. The comprehensive instructions are clear and thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good, quiet and powerful, easy to install too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remolding my kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, pretty to look at and works great looking to buy the fridge and dishwasher and stove soon

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this microwave, nice and big, plus fingerprint resistant. No issues so far with it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's great to hear how satisfied you are with this microwave, Rriri! Thanks for sharing. ^Jecca Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with microwave. Great size, runs quieter than old one. Only negative was install, template included didn't help much.

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 3 out of 5 stars

    Good microwave, missing parts and instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product came already opened with some damage to the top of the unit. The damage to the top wasn’t going to be seen once installed so I didn’t take it back immediately. However, after getting the product all the way out of the box I noticed there were missing instructions. Additionally, the back bracket for the unit was not included. I was able to use the bracket from my previous microwave with some cutting of the metal to make it fit. Only due to the fact that I was able to make due with what we had that this product was not returned. I’m satisfied with the microwave itself but was not happy with the way it came to me with some damage, missing parts and instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great microwave!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this microwave, together with a Samsung range, to replace a countertop version. It looks beautiful and has worked well the week that we've had it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Karen! We hope you keep enjoying this gorgeous microwave for a very long time. Thanks for choosing Samsung. ^Jecca Samsung

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    New microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product with extra options and size for the same money as others.

    I would recommend this to a friend