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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 3,539 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great micowave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installs easily. Constructed very well. Stainless does not show finger prints.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Sleek design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful sleek design. Fits perfectly above my stove! Great buy for the price!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're excited to hear that this microwave is the perfect fit for your home, HarrisK. Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, good design and very user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect microwave in my kitchen. Goes perfect with any samsung stove

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's wonderful to hear, erikalizy! Samsung is always happy to know our customers are satisfied. ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great pick

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the microwave, was easy to install, very quiet...

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    MIcrowave review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great microwave. We had to replace our appliances and chose to replace our old Samsung which was a builder quality microwave. Nothing wrong with the old one, but this one is obviously much nicer. While it does seem a bit smaller than our original microwave, the microwave itself is still big enough to handle everything we have thrown its way so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First over the range microwave we got. Cleans easy looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was Hesitant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for a new OTR microwave when I happened to be approached by a Samsung rep that was in the store. I consider myself a friendly person and when she engaged with me in conversation, I went along with it. I was looking to replace an older model Frigidaire OTR microwave and honestly didn't know about OTR appliances. I had read reviews and looked at Consumer Reports but all I garnered from those sources was that no OTR microwave would be perfect. After speaking with her for some time, she eventually left me to my own devices - of which I used to further look at reviews while in the store. I eventually said "Why not? Just give it a try!" After all, despite some poor reviews, JD POWER did give Samsung excellent scores...and I do trust JD POWER. So here I am, writing this review at the counter in my kitchen right across from the microwave. She works perfectly as an OTR microwave should. The installation took less than an hour, I love the Black Stainless Steel, and I love the blue inside. I've had no problems thus far and it's been almost a month. People have indicated that they are having difficulty changing the time...the POWER LEVEL button indicates that you hold it for 3 seconds to change the time (pretty simple stuff). The vent has 4 settings and the light option has two. Heats all my food pretty evenly and doesn't take too long to do it. I would recommend this microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great price, nice oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal on this unit, great features for the price, easy install, works great,

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek design, large interior, is quiet for a microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great over the range microwave...It is quiet , easy to clean and looks sharp!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use. Black stainless steal looks amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was a pain in the butt, one of the nut-insert threads were damaged and it took us disassembly of the unit to fix it. However, once installed, it has been great! Quiet and heats stuff up. What more can you ask for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent microwave but just not as powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't seem to be as powerful as our old GE microwave but gets the job done in a bit more time. Says fingerprint resistant, but I disagree as I notice the prints wherever I touch.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downside to the microwave is that the glass of the door is a black tint and the background where the numbers are also black. Makes it difficult to see the numbers and other icons. Otherwise microwave is good

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great price on a good OTR microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Frigadaire Gallery microwave control panel short circuited after only 3 1/2 years. The replacement part was $309. So we shopped for a new on at Best Buy. We settled on the Samsung at $249, installed it ourselves which was relatively easy. It has been working great since. It is a little different in that it has a dark oven type interior but that was easy to get use to,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved setting, easy to use. Easy to clean. Liked appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave. Very nice looking. Large inside. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and to clean. The installation was also easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    As expected

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and has been user friendly. Only issue I have had is light bulb going out after only about a year

    I would recommend this to a friend