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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 3,539 reviews
  • Rated 4 out of 5 stars

    Balance of features and price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We landed on this microwave because it had a good balance of the features that were important to us at a reasonable price. Of course, what will be important is the longer-term reliability, which is too soon to comment on.

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 3 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous microwave was an LG. We were unable to replace with another LG because we wanted white which LG didn't have. This one does not have as many features regarding how long to cook various items. Also the LG had two timers and was able to time something in the microwave and oven at the same time. There was more cooking information in the booklet for the LG. This one has minimal info on the door. It looks nice, and maybe I will be happier after getting past the learning curve.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there grandma,
      I see that you are having some concerns with using some features on your Samsung microwave and I would like to offer some assistance to ensure you are getting the best use from your machine. I will attach the link to the full owners manual for the unit and includes all features. See link below:
      https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf
      We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    right tool for the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave selection was helped by knowledgeable salesman. Installation was done by competent and pleasant people. Microwave has so far worked to expectations and is easy to use once you get over the for lack of details in the very thin instruction manual. All in all, an excellent transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sleek microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice looking, matches other appliances, nice price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price easy to use easy to clean quiet for a microwave

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice stylish design, very easy to use and easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and works great. Our experience purchasing with Best Buy was great. We ordered online and picked up the same day .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exelent product good price recommend buy again good features

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Decent unit.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Microwave, good amount of room inside. The dark interior takes a little getting used to as it is harder to see items inside. Very similar in function to the Whirlpool model I replaced it with, I hope it last as long!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size. Make sure you read the setup instructions about the exhust. As of now it seems to live up to its requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful, great microwave Installation professional

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 4 out of 5 stars

    A little disappointed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed to see that it doesn’t have instant selections for 1 through 6 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Microwave looks nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the dark interior. There are a few dents on the front exterior. Since I bought products before my kitchen cabinets were in, it wasn’t installed within the 15 day return period, so I am stuck with the dents. Otherwise, it operates fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 15 yr old GE finally bit the dust so i decided on this Samsung to match the black stainless Samsung refridgerator I purchased in 2020... Excellent service from Best Buy as always... It was a breeze to install and has more features than a few other brands in the same price range...Very happy with this microwave purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Boom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great! Works great! Great addition to my kitchen...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. Looks great with my other appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Works well, very pretty. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave! Easy to use and clean! Sleek looking

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive appearance, ease of operation, and quality product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has very big capacity! very quiet and easy to use

    I would recommend this to a friend