Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 3,539 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an intuitively easy MW to use. Works very well, and I appreciate the good lighting for range below and the multi-speed exhaust fan. A good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice microwave, clock is slow.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good, generic microwave. The cooking is just fine. My only complaint is that the clock is slow and loses time over a couple weeks, then must be reset. It's strange how a 40 year old digital clock radio can keep better time than a brand new microwave. If that doesn't bother you, then you will probably like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy to keep clean !Also a very good price!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are happy to hear that you've found the perfect microwave for you and your home, Nana65. ^Lo Samsung

  • Rated 4 out of 5 stars

    Samsung microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large microwave with nice appearance. No express features of 1-6 minutes and touchscreen requires too much pressure!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid, good looking microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without getting into the specifications, anecdotally, this is a solid microwave. It looks nice and performs well. It has a "sensor" that detects (I guess) what's in the microwave and adjusts the time to heat accordingly. I find this takes a long time, and isn't a big deal for me, but I can see why it has some appeal. My only real knock on it isn't about the microwave itself, but the one we received had a scratch and small dent. We still don't have a replacement. But that's probably a one off issue I'm dealing with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Looks great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I want it too! Easy install and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice microwave

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a replacement when my previous Samsung died. This was easy to install into the prior fitting. I don't know what the material on the inside is called but it looks much nicer and kinda retro at the same time. Haven't used all the features yet, but it heats my popcorn the way it's supposed to so I'm happy!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Big Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t been able to install because the size. This is a large microwave, which is what we wanted. However we will need to order a different cabinet to accommodate this microwave so it doesn’t hang so close to the stove.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung microwave, the first one burned and I replaced it with the same product, due to the quality and ease of use, a very good product, I would recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Better than a lot of the ubits out there

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice looking. It works well enough. It was reasonably priced. Beyond that, honestly, it is mediocre. The door feels cheap, just like all the others I looked at before buying.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thank you for taking the time to leave a review. This information will help us improve the quality of our products. ^Ty Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    very functional

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great look and very functional. well designed and quiet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Timing is everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the item while waiting in line at a big box store for service and then the item wasn't in stock. I was out the door and across the street to pick up my purchase in less than 10 minutes. The ease of navigating and narrowing down my purchase was easy, as well as the checkout process.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is spacious, attractive, and I would highly recommend!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I totally agree, eddy! Samsung is really glad you're happy with the microwave. ^Jecca Samsung

  • Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    Great for the price, just basic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it's suppose too. Not crazy about the black panel, you need to turn on the light in the kitchen to read it. No instruction books are given, your on your own to figure it our yourself

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Great price and product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for such a large microwave. Buttons are a tad hard to push and the door doesn't shut with all that much ease. Those are just minor things though. It really is a great microwave and it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to read. My only complaint up to this point is the exhaust fan is loud and doesn’t change that much from low to high. Would be 5 stars if not for the loud fan.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, thanks for your review! ^Ty Samsung

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave easy to use efficient and good size

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and cool features.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and does everything you ask of it. the popcorn feature is pretty cool and cooks the popcorn perfectly. it must monitor the sound or something. Everything else works as it should. The unit feels very solid and has plenty of space for larger items.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there EMadill, I am so glad to hear that you are enjoying your Samsung Microwave and congratulations on your unit. We appreciate your feedback and welcome you to our family. Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice looking. Works great.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this microwave. Works great too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice microwave. has some great features that work awesome easy to clean

    I would recommend this to a friend