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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 3,539 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung makes good appliances.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this microwave for over 3 months and it is excellent. Heats up food really well. The kids enjoy the popcorn option as the microwave has a sensor to detect how long to cook the bag. So no worries and it cooks the bag perfectly. Easy to clean and template for mounting worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave that perfectly matches my range

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was on backorder when we purchased it, but it was worth the wait. It perfectly matches our range. I love this unit with all the functions, and in full disclosure have not figured out all of them yet but am excited to learn. This was a great price point as well for this type of unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing is kudos to my installers. The geek squad people sent out were amazing. This is a nice affordable microwave with all the features you would expect. It took a little while for it to be delivered but given the situation we completely understood.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! We're happy to hear that this microwave is working well for you! ^Ty Samsung

  • Rated 4 out of 5 stars

    Nice microwave, clock is slow.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good, generic microwave. The cooking is just fine. My only complaint is that the clock is slow and loses time over a couple weeks, then must be reset. It's strange how a 40 year old digital clock radio can keep better time than a brand new microwave. If that doesn't bother you, then you will probably like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    microwave was very easy to install and and very easy to use. I'm giving this review 4 stars because i wish the under head lights were LED, but these can be swapped out with LED bulbs in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great mircowave

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is attractive and efficient. They say it is finger print resistant but I'm not sold on that...stainless always needs a lot of cleaning and this microwave is no different.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Over-the-Range Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to replace our over-the-range microwave and after considerable research, we selected this microwave. We have not been disappointed. The vent works well and installation was quick and fast. There's no complaints for us and we're extremely happy with this choice.

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 5 out of 5 stars

    Issues with the instructions.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has worked fine. I have had no problems with it. However, the instructions that are included with the microwave or not thorough. I had to YouTube how to set the time on the microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave for the home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for it's previous model. Since it's the same size it fit perfectly in the existing opening. I loved my old one, this is better. Of all the models to choose from I still like Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice microwave. has some great features that work awesome easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best product and installation team

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great, ordering and installation process was seamless. installation team was great and did the work quickly and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking microwave. TBH, I never used it. It was installed in a house for sale.

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 4 out of 5 stars

    Gets the job done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job but I wish I still had my Kitchen Aid. I liked it much better. It’s really weird to set to clock on the one and a few other little quirky things.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Able to purchase in-store and great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my old over-the-range Samsung microwave and was so glad that this was on sale. I checked Home Depot and it was the same price but they did not have one in stock. I needed it immediately and was pleased that Best Buy had one in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    My microwave no

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this microwave.it has been working very good and easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team is within each company/community!✝️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and I experienced awesome professionalism while hanging out with your employees yesterday !! We came straight over after purchasing Kit Kat waffle cones ice creams and shared our sweets with them . The surprised look on their faces were surprised & at 1st they weren't sure how to respond. My son and I have decided to spread the cheer more often in our futures to just be kind ! We all need those moments while shopping within our community !! ✝️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this microwave to replace a 15 year old LG unit. This Samsung microwave has exceeded all of our expectations. The sensor is completely accurate when cooking potatoes or popcorn. It is extremely quiet compared to my old microwave oven. I highly highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Microwave to match our refrigerator and dishwasher. It was easy to install and looks great matching the other appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to install! Setting the time was a little more difficult then it needs to be but other than that, Great quality for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave for a good price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. So many options to chose from and it looks great in my kitchen. Best purchase I’ve made in a long time. Thank you!

    I would recommend this to a friend