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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 3,539 reviews
  • Rated 5 out of 5 stars

    Retired Mechanical Technician

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave does good and is better than the one that it replaced. It has amfew more features than the old Samsung microwave we had.

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 4 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave. My only complaint is that you cannot use the timer and the microwave at the same time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is sturdy, built with quality. This microwave has alot of extras that we didn't realize that it had. We bought a stainless steel which is nice but we bought a Samsung refrigerator after and only could get it in black stainless steel and we tried to return microwave to exchange it for the same microwave but in black stainless steel and we still had it in box never touched and 17 days tried to return or actually just exchange and for a more expensive one and they wouldn't let us as this item only had 15 day return which was ridiculous but the microwave itself is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful microwave, easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clean design and ease-of-use of this unit will fit in with any kitchen... we have a KitchenAid fridge, LG gas range, and who knows the dishwasher... all purchased from Best Buy. Everything still ties together very nicely and this shiny new microwave is great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this microwave for my brother and it works so much better than his last one. Great microwave!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice large microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my new samsung microwave that is fingerprint proof and matches my stove and fridgerator. I bought in on the Klarna app and broke it into 4 intrest free payments.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very satisfied with this unit. Large capacity, easy to install. The only issue was to figure out how to set the clock but found a youtube video that explained it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good looking microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great amd appears to work very well. Nice dark ceramic interior. Decent instructions for installing but definitely recommend an extra set of hands.

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 5 out of 5 stars

    good microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is the upgrade to my prior one. However it doesn't allow me to use the timer and cook at the same time like my last one. otherwise it does the job and so far I am happy with it. The pre settings are easier to use too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love how it works and its easy to use. We love the product Samsung cause it gives better quality than any other products. I would gladly recommend this to any body to ger the microwave we are gladly that we made this choice i thank you and i appreciate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Black stainless steel OTR microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Black stainless steel rover the range microwave looks awesome in my kitchen. The microwave comes with all the features I need and I always get what I pay for when it comes to Samsung. I am very satisfied with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave. Does everything it should and looks great. Customer service was top notch. Microwave was delivered a day early.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the old one that came with the house. I am so happy with this purchase

    I would recommend this to a friend
  • Cons mentioned:
    Heating

    Rated 3 out of 5 stars

    MD shopper

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We first bought this microwave to replace the previous one that was no longer working. We got it and notice it was not heating up properly. Contacted Best Buy Customer service and they replace it with a new one. I personally think the touchpad is not user friendly but the microwave does its job.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Thank you very much for your observation of our microwave. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    all sorts of settings, but no 'express'

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like the look inside and out. many different settings and pre-sets. but I miss my express buttons (press 1 for 1 minute). You have to press 1 0 0 for 1 min, etc. First-world problems, I get it. But was confusing when I pressed 1 and cycle was done immed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Love all the features. Replaced an older GE with this microwave. It matches our Samsung gas stove recently purchased. Recommend 5 Stars!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. Works great and looks good too. My only problem is that you really have to push a little hard on the buttons.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Lolo! Thanks for your review of this Samsung microwave! ^Ty Samsung

  • Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave has worked well in the month I've had it. However, when I downloaded the user manual on line I found some unexpected surprises. The directions say to let the oven cool for 5 minutes after each use. That is not helpful when you are reheating more than one item and want everything to be hot at the same time! So far I have not religiously done that without problems but long term I may be making problems for myself. Also, with this microwave you cannot both cook and use the timer at the same time. That was possible with the Whirlpool unit I replaced and I miss that functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Versatile Cooking Convenience with Samsung Over-th

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stainless steel Samsung 1.9 Cu. Ft. Over-the-Range Microwave adds a sleek touch to my kitchen while providing efficient cooking

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This article is great. I haven't used it yet, but it's super big and fits a turkey.

    I would recommend this to a friend