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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 3,539 reviews
  • Cons mentioned:
    Instructions

    Rated 5 out of 5 stars

    Brat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Micro is great except for setting the clock. That was a task in itself. Need better instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing microwave. Just what I was looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has exceeded all expectations. Initially was going to go with a less expensive one but am glad I didn’t. This one does everything and more. Haven’t even tried all the features but am sure they will be just as amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy to clean!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is easy to use, reliable according to my research it has been i. use for just a couple of weeks. Bonus is the coating inside of the microwave. It is super easy to clean and maintain. This is a bonus for me!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best option at this price range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance is the best option at this price range. Nothing else compares to the inside finish or how it looks once installed. Flawless operation and ease of use. Would buy again fora rental property.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    New microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love it. Still learning to use it and the placement of the different touch buttons. Having trouble with setting timer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent and easy to install. It is a durable item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, price and quality a 10 on all products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good after installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave replaced another Samsung. The installation was a little different than the original. Had to cut the cabinet more. The operating manual was a fold over and mostly useless. I downloaded a 20+ page manual from Best Buy. Otherwise it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well but dented before delivery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works fine, but even though the box appeared fine it was dropped before delivery, denting one of the back corners. As you can’t see it from the front we elected to install it instead of waiting 2 more months for a replacement. Also, the buttons are not as sensitive as our previous model, but we’re getting used to it. Interior is a nice darker pattern that matched oven and looks very nice and should be very easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the microwave now for a little over a month. I like it. Cooks quickly and evenly. Easy to clean, the interior is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nivce looking and easy to use.....has the features we wanted

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Our New Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are. Dry pleased with our new microwave. It is easier and faster to use than our old one and blends in well with rest of our appliances

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Over the Range Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks well, easy to clean and looks good. Only reason I am not giving it 5 stars is I miss the express buttons my last microwave had.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Solid Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my mom. Installation was easy enough by myself and the price was fair. I had to return the first one because of some damage, but Best Buy was quick to get me a replacement. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung over range microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and does everything as it should with ease

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good value product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent over the range microwave. It does the job, and is very on the eye. A nice design. It provides good value.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Appliance install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, clean and friendly. Great install. Best Buy quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strong performer w unsolved quirk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was a great replacement for previous one but unsure on an issue that has not arrested itself. During potato bake cycle and boiling water, it steams up the outside door. I'm exhausting outside via a independent line so this should not be taking place. Next step enlist the manufacturer for insights.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Just does the job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this microwave after my previous GE microwave broke. Overall the microwave does the job. But some features I miss from my GE microwave: 1. express time cook missing. Doesn't have express cook , so every time I have to put in the time. 2. Buttons are hard to press. 3. Changing the settings is not trivial. 4. The build quality is not great, feels plastic.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there! Thank you for taking the time to leave your feedback. Please know that we hear your concern and they do not go unnoticed. I have also provided a link that will address your concerns with the buttons being hard to push. (https://www.samsung.com/us/support/troubleshooting/TSG01001961/)

      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1143909003
      Thank you for choosing Samsung. ^Nic Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a Samsung dishwasher and a Samsung fridge so we wanted the microwave to match. The quality of Samsung seems to be well matched with the price so overall feel like it's a good value. It seems easy to use and looks great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's wonderful to hear from our loyal customers like you, Emily! We're so happy that you're happy. ^Jecca Samsung