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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 3,539 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works well and the controls are easy to understand and use. The unit operates quietly. The exhaust fan is quite powerful and moves a lot of air at good velocity. We would but this oven again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice Microwave - Missing Some Convenience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like our new microwave and are quite happy with it. The ceramic interior is very nice. The only thing keep it from 5 stars are some basic, simple convenience features we liked on our old one. On our old unit, we just had to push "1" (or "2" or "3", etc) and the microwave would turn on for the associated number of minutes. Also, we could have both the timer going and the microwave going at the same time. With this one we can't (or haven't figured out how) to do both at once.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Matches the Samsung stove interior. Decent power.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works fine, interior is a nice blue enamel that matches the Samsung stove interior. Not hard to hang and vent. BUT... the range lighting is the only thing keeping this from being a five. Instead of LED lights the range lighting is maybe halogen and gets very hot. The amount of light and 2700k spectrum looks great. Just wish the lights were led for energy sav ij nigs and safety.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Microwave and was a great price would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best man for all jobs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not really the appliance that's impressive, It is a Samsung refrigerator That alone is the gold standard for me But with any purchase and delivery you get There are always mistakes What impressive is the manager at Best Buy who went above and beyond to make it amazing His name is Will at the Farmington, Utah store He is what made this experience what it was Please hear me and seriously consider promoting this man to a position that better suite's his nature Head manager sounds about right He could definetly teach everyone aomething about costumer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Works well and is aesthetically appealing. The glass plate inside, however, is way too large. Ceramic inside is an easy clean, but i do not like that it is dark in color. Prefer white, but doesnt come in white. My old samsung microwave has a glass inner window, this one is plastic, and i dont like that either. One last thing, and its just a small thing, the 30 second add button requires you to push the start button, as my old samsung didnt require that. Overall, good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Over-the-Range Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new Samsung over-the-range microwave! It is sleek and very easy to use. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was easy to install and looks great in the new kitchen remodel. Buttons are not very touch sensitive, so have to push harder on them than my previous. Overall it does a great job so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. We had this in our old house and when we started our remodel in our new one, I knew that this was the one I wanted. Great size and good power.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strong performer w unsolved quirk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was a great replacement for previous one but unsure on an issue that has not arrested itself. During potato bake cycle and boiling water, it steams up the outside door. I'm exhausting outside via a independent line so this should not be taking place. Next step enlist the manufacturer for insights.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    All but one thing...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is nice, carousel works well. Functionality js fine. Downside, TouchPad is not back-lit and is difficult to see.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good after installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave replaced another Samsung. The installation was a little different than the original. Had to cut the cabinet more. The operating manual was a fold over and mostly useless. I downloaded a 20+ page manual from Best Buy. Otherwise it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Heats like a champ

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great on space. I like the fact that the inside is black, do it doesn't look dirty with a little spatter

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Nice sleek design - good features

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek design - good features **you need to do an internet search to set up the clock though**

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent and easy to install. It is a durable item.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We originally purchased an older model and it started to malfunction. Best Buy offered to replace with latest model since older one was no longer available. Replacement works great and we love Samsung appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! Looks good installed & works well!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Affordable with hight quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, Great performance, but difficult touch screen, difficult to install yourself

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect match to Samsung appliances

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This over the counter is perfect and matches very well with our other Samsung kitchen appliances (fridge, dishwasher, stove) the black stainless is great and easier to clean vs the regular stainless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit using the existing bracket that was used with the previous Samsung. Doesn't seem as powerful as my last, but does the job.

    I would recommend this to a friend