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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 3,539 reviews
  • Cons mentioned:
    Timer

    Rated 3 out of 5 stars

    Mehhh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one installed never worked. There was an error code stating ‘door’. Quickly evident the latching mechanism is faulty. Online research shows Samsung has a problem with this. The replacement works but we feel it cooks at 90% of our previous microwave. Also annoying you can’t cook and use the kitchen timer at the same time. It only can have a single running clock. Which constantly poses problems for us.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave. We are sure that you will enjoy this unit. Thank you for choosing Samsung and being a part in our growing family. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Does the job!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't make as much noise as our prior Samsung microwave. We just use it to reheat or defrost food. No complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Over-the-Range Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new Samsung over-the-range microwave! It is sleek and very easy to use. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Affordable with hight quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, Great performance, but difficult touch screen, difficult to install yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Buying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this microwave has been good to us. I'd buy it again. The price is fair.

    I would recommend this to a friend
  • Cons mentioned:
    Heating

    Rated 4 out of 5 stars

    Sufficient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t start heating automatically when hitting add 30 seconds and light went I’m out underneath after a couple months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the functionality and the price. Best Buy has great deals too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    paired well with my clients appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This went great with my clients appliances, love the lighting and functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in my kitchen with my other stainless steel appliances. Would recommend for someone with other stainless steel appliances who needs to replace just their microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent over range microwave. I purchased this when I remodeled my kitchen and it was a great buy. It is powerful, has a great aesthetic and has never given me an issue. It is super easy to clean also.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Heats like a champ

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great on space. I like the fact that the inside is black, do it doesn't look dirty with a little spatter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement microwave was a perfect fit for our built in and the features are great. There are so many options that I was not aware of at the time of purchase that made this an even better deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best man for all jobs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not really the appliance that's impressive, It is a Samsung refrigerator That alone is the gold standard for me But with any purchase and delivery you get There are always mistakes What impressive is the manager at Best Buy who went above and beyond to make it amazing His name is Will at the Farmington, Utah store He is what made this experience what it was Please hear me and seriously consider promoting this man to a position that better suite's his nature Head manager sounds about right He could definetly teach everyone aomething about costumer service

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Nice design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is big and I like the finishing, the design is nice and fits with my appliances Overall is a good choice

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My new wave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works very well Settings for several of the items are right on in that they cook the item correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung - Over-the-Range Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty simple to install. Templates/layouts and hardware were included. The original exhaust fan was replaced and it was hardwired in, so an outlet was needed to be installed. Not too bad. It runs great too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and use, controls are pretty straightforward, it is not the most advanced but something I can leave with out

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works well and the controls are easy to understand and use. The unit operates quietly. The exhaust fan is quite powerful and moves a lot of air at good velocity. We would but this oven again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave multi functions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use microwave. Multi functional, easy to clean, does not take long to heat food and I love that it does not sound too loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and fit in perfectly over the stove and great price

    I would recommend this to a friend