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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 3,539 reviews
  • Rated 4 out of 5 stars

    Very Nice Microwave - Missing Some Convenience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like our new microwave and are quite happy with it. The ceramic interior is very nice. The only thing keep it from 5 stars are some basic, simple convenience features we liked on our old one. On our old unit, we just had to push "1" (or "2" or "3", etc) and the microwave would turn on for the associated number of minutes. Also, we could have both the timer going and the microwave going at the same time. With this one we can't (or haven't figured out how) to do both at once.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive over the stove microwave. Easy to install. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. We had this in our old house and when we started our remodel in our new one, I knew that this was the one I wanted. Great size and good power.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Matches the Samsung stove interior. Decent power.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works fine, interior is a nice blue enamel that matches the Samsung stove interior. Not hard to hang and vent. BUT... the range lighting is the only thing keeping this from being a five. Instead of LED lights the range lighting is maybe halogen and gets very hot. The amount of light and 2700k spectrum looks great. Just wish the lights were led for energy sav ij nigs and safety.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just what I wanted. Has all the features that I need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Works well and is aesthetically appealing. The glass plate inside, however, is way too large. Ceramic inside is an easy clean, but i do not like that it is dark in color. Prefer white, but doesnt come in white. My old samsung microwave has a glass inner window, this one is plastic, and i dont like that either. One last thing, and its just a small thing, the 30 second add button requires you to push the start button, as my old samsung didnt require that. Overall, good product.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Nice sleek design - good features

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek design - good features **you need to do an internet search to set up the clock though**

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. Most microwaves these days have terrible buttons for popcorn/meals. This one is amazing. The butter soften setting is spot on. The popcorn button actually LISTENS for when the popcorn is almost done. I use the reheat button a couple times a day. It’s one of the best appliances I’ve ever bought.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was easy to install and looks great in the new kitchen remodel. Buttons are not very touch sensitive, so have to push harder on them than my previous. Overall it does a great job so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    All but one thing...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is nice, carousel works well. Functionality js fine. Downside, TouchPad is not back-lit and is difficult to see.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would purchase again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. It is essy to use. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Looks really nice over range we also purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. We use it mainly for reheating and defrosting. The unit is quieter than our old microwave and the results are comparable to what we were used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but a little different.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works well and has a good variety of "pre-set" heating programs. The control panel is a little unusual in that there are no "auto-run" programs - meaning that if you punch "1" and then Start, rather than getting a minute of heating, you only get one second. It is also a bit loud.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We originally purchased an older model and it started to malfunction. Best Buy offered to replace with latest model since older one was no longer available. Replacement works great and we love Samsung appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no problems since i recieved it easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love this microwave!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model was a replacement for the Samsung SMH1816S that we had for 9 years. Installed in 5 minutes as it used the same bracket & holes.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love My Microwave....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love My New Samsung Microwave....It is absolutely Wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect match to Samsung appliances

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This over the counter is perfect and matches very well with our other Samsung kitchen appliances (fridge, dishwasher, stove) the black stainless is great and easier to clean vs the regular stainless

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome microwave. We bought this to replace a Kenmore that was expensive but only lasted 8 years. This one is so nice instal was easy with the instructions.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Lizard, I would like to congratulate on your new Samsung Microwave. I am glad delivery went well for you and you are liking the machine. Thank you for choosing Samsung in your home. ^Brad Samsung