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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 3,539 reviews
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave I have ever owned, great look and cooking

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice microwave and easy to use. I love the black interior because it does not show the mess.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. Easy to use and powerful enough for any job. Easy to clean. I would definitely recommend this microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the range microwave in black stainless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an over the range microwave in black stainless steel to match the decor I have going on in my kitchen. This fits the bill and at a good price!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up this 1.9 cu ft over the range microwave on 6/15/2020 in Philadelphia, none of the stores in S. Jersey carried this product including Home Depot & Lowes, earliest avail is in July. I had installed one 10 yrs ago, now I also watched Youtube video to confirm with the mftr install instructions. Follow every steps, drilled 2 holes through the cabinet on top & mounted the hanging bar properly on the wall. With difficulties, my petite wife assisted me to lift the microwave onto the bar. Screw the right side long screw into the microwave & it went smoothly but the left one only went halfway & could not go further. Something was blocking it. This was after 4 hrs of careful planning & hard labor. Now, leave the microwave onto the bar. Test it & it works. Recommend to try the screws prior to putting up. Will update once I get response fr Best Buy or Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    five stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is big, but lovely for a 1.7 kw microwave. warms up food fast

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black stainless steel color. It's also a great size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this product. Highly recommended. Easy installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! But we have only had it for a week. My husband and I installed this microwave and it wasn’t horrible to install. As of right now my only complaint is the stupid little bit of instructions they give with the new product. After install we were trying to set the clock and going by the instructions it wasn’t working. So my husband looked it up on google and the instructions he found were completely different than the instructions that came with the product. He went and tried to set the clock with the instructions he found and it worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing works perfect so easy to clean differently would recommend to friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good microwave with a high vent that really takes up the steam, etc from the stove top. Easy to use and program and very adaptable. Consistent cooking of items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good feature loaded unit for the price. The lettering doesn't standout very well but is workable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good microwave and big capacity easy to install as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite, powerful and has plenty of room for big dishes

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am VERY UNHAPPY with this microwave. It supposed to be fingerprint resistant, but it is NOT. We did not even use it yet and it looks like it was in use for a week. The quality of the display is questionable too. I am afraid that after a few months of use it will crack. When you turn fan on at the highest speed #4, the whole kitchen shakes, at #3 it is not much better…., even at #2, we had to raise voices just to hear each other. Speed #1 is not as noisy, but it does not pull much air out. The instructions that came with this appliance were incorrect. It said to “Use Control Setup to change mode”, the kicker is that there is NO Control Setup button. I had to google for instructions on how to change time. But the biggest concern I have is that the door NOT aligned. It looks AWFUL!!!! -see picture--

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are sorry to hear that you are dissatisfied with your appliance. We are continually improving our products and your feedback is vital to that process. I am including a helpful troubleshooting guide to support your concerns on the noise (https://bit.ly/3djQQKn). In addition, I am including a helpful link to assist you with keeping your microwave looking flawless (https://bit.ly/3sAIO6t). If you have any further questions or concerns, please reach out to our support team on Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. When you contact us please be sure to include ticket number (1143133290) to help us pull up your information. We thank you for choosing Samsung. ^Lena Samsung

  • Rated 5 out of 5 stars

    Beautiful & Funtional - Samsung Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung microwave has the same blue interior as my Samsung oven. A perfect match that compliments my kitchen. It was easy to install with the help of a friend. I’ve yet to try all of the Sensor Cook settings but those that I’ve used so far works like a charm. If you need an over- the- counter microwave you can’t go wrong with this model! Thanks to Best Biy for putting it on sale.

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been go so far need better instructions hard to set the clock and auto settings

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Mike! We're happy to hear that you are enjoying your new microwave! I have attached a link to our user manual with information on setting the clock and auto settings starting on page 10 (https://bit.ly/3sF0z7v). Thank you for being the best part of Samsung! ^Shay Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave fits as specified good suction on vents.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beautiful brand and Performance

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful microwave and has an excellent performance. I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Item!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for and super easy to install

    I would recommend this to a friend