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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 3,539 reviews
  • Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been go so far need better instructions hard to set the clock and auto settings

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Mike! We're happy to hear that you are enjoying your new microwave! I have attached a link to our user manual with information on setting the clock and auto settings starting on page 10 (https://bit.ly/3sF0z7v). Thank you for being the best part of Samsung! ^Shay Samsung

  • Rated 5 out of 5 stars

    Samsung Microwave Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. Really good looking microwave oven. Very spacious and silent. Glad I went back to Samsung. High quality appliances. Highly recommend it. Very good price too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung creates amazing products, this microwave looks amazing and installation was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing microwave! Had for a little over 2 years now and its amazing never had a problem with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would purchase again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. It is essy to use. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. Most microwaves these days have terrible buttons for popcorn/meals. This one is amazing. The butter soften setting is spot on. The popcorn button actually LISTENS for when the popcorn is almost done. I use the reheat button a couple times a day. It’s one of the best appliances I’ve ever bought.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Roomy microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is roomy enough to hold a large plate to reheat food

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    over the range microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black stainless steel looks great in our new kitchen. The microwave works well also it is easy to use first thing in the busy mornings

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no problems since i recieved it easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit delicate for this price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality-wise, this appliance works as expected, and I’m happy with that. However, design wise, I wish that the door was flat on the face instead of the bent metal flare at the bottom. One week in to owning it, I caught that part of the door with the iron stove grate trying to clean that, and I’ve dinged the microwave. Ugh. We’re living with it, but man, I am disappointed that it’s so delicate.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thanks for taking the time to share your Samsung microwave experience! ^Ty Samsung

  • Cons mentioned:
    Instructions

    Rated 3 out of 5 stars

    Not user friendly! Terrible instructions.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is very nice as for heating and everyday use. The instructions were not very useful. Just setting the clock was not clear at all! Had to google it! Just to set the clock! I am very good at electronics and if I can’t figure out how to do something like set up a clock! That was crazy! But besides that I do like it. Better instructions would be recommended!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you were having issues with some features on your new Samsung Microwave. I located the owners manual that will provide you with information on how to use the appliance and its features. See link below:
      https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf
      Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love My Microwave....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love My New Samsung Microwave....It is absolutely Wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good feature loaded unit for the price. The lettering doesn't standout very well but is workable.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the quality and the look of the Samsung microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice microwave with lots of great features.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice microwave. Installed by Best Buy and was a smooth installation. Not as hard to set time as others have noted. Cooks evenly and ready quickly. Love my new microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. Has so many options and love the metal interior vs. White interior most microwaves have. Easy to clean!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of it. The space inside is much larger than my old one that was the same size on the outside. I am able to fit large dishes in it. It’s easy to use and easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit the need. Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old microwave. Installing took a bit but would be for any replacement. Works perfectly. Doesn't have a lot of bells and whistles but price reflects. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, no complaints so far. Hope it lasts longer than my whirlpool piece of junk that I spent almost 500. On and lasted only 2 years after being service 3 months after I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Samsung microwave shot craps. I purchased this one because I could use the old bracket. Easy to reinstall great features and the fingerprint resistance is wonderful.

    I would recommend this to a friend