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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,539 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace our old unit. This one was easy to install and so far works great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay at best.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really doesn't heat much up very quickly. The buttons are very difficult to use and a lot of times you have to press really hard to get it to operate. The light bulbs burnt out in the first week. I just feel that for the price that we paid.It should have worked a lot better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Install was simple. Looks good. Nice

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave, even better service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new Samsung kitchen set including microwave, stove, dishwasher and refrigerator and everything has been great so far. The microwave install was poorly done initially by a third party contractor via BestBuy. Once the poor installation became apparent I contacted BestBuy and their tech immediately agreed that the installation was not done properly. BestBuy not only reinstalled the microwave but actually replaced it with a new one due to damage arising from the initial install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit the need. Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old microwave. Installing took a bit but would be for any replacement. Works perfectly. Doesn't have a lot of bells and whistles but price reflects. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Great microwave for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice microwave with lots of great features.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice microwave. Installed by Best Buy and was a smooth installation. Not as hard to set time as others have noted. Cooks evenly and ready quickly. Love my new microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of it. The space inside is much larger than my old one that was the same size on the outside. I am able to fit large dishes in it. It’s easy to use and easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works well heating up food and also has a great interior size which fits all our cooking needs. The smoke air intake has a lot of power and removes the smoke from cooking on the stove below. This doesnt have bells and whistles like app features but it does everything you need a microwave to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Samsung microwave shot craps. I purchased this one because I could use the old bracket. Easy to reinstall great features and the fingerprint resistance is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great overhead microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Been about a year now haven’t had any issues and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave especially for me because of the simplicity of operation, especially when thawing and or cooking frozen food items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Cooker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave I has owned for speed and consistency of cooking. I also love having the high CFM exhaust fan but it is loud on high speed. Besides the loud fan, the other thing that I wish was different is the difficulty in seeing the food when the microwave is cooking. The window is almost impossible to see through and the inside light is dim. Not a big deal but kept me from giving 5 stars.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Mark. Thank you for taking the time to share your Samsung experience with us! Also, this link will help resolve some concerns: https://bit.ly/3BRGBHU Thanks for choosing Samsung! ^Ty Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would definitely recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave. It’s stylish, easy to use and heats to perfection.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, no complaints so far. Hope it lasts longer than my whirlpool piece of junk that I spent almost 500. On and lasted only 2 years after being service 3 months after I bought it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and looks good easy to clean so far no problem at all love Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look at a great price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great at a great price just got installed can’t wait to start using

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and easily fit on the opening. The layout needed to be adjusted but got it yo work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality microwave. Previously had a hood above our range, but I was able to install this by myself in place of the hood. Still holding up strong with zero issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very clean and updated. My family and I are very happy with this purchase. I am going to update all of my kitchen appliances to Samsung as needed.

    I would recommend this to a friend